Hi I have Secure liberty 100 electricity meter and a EG4v 19 Gas meter. My current supplier, Bulb, recently ( 3 weeks ago) enabled remote meter readings and the IHD, even though OVO had installed it sometime ago. I’m switching to Pureplanet. Will you also be able to do remote readings?
Best answer by Nataly
Nice one for posting!
That’s a really good question - it sounds like your meter has successfully been upgraded to the SMETS2 network, in which case we’d also be able to get your smart readings
We’ll still ask for your first, (manual) opening reading though.
There’s more info all about the work that’s been carried out on your meter in our FAQs, too, which you may find interesting!