Smets 2

  • 15 August 2019
  • 2 replies

Nicola our installer has been gone for 1.5 hours and we still haven't connected
Error message is waiting for data

2 replies

Just had one installed this morning.
It seems to still be searching for a data download
Is it usual to be ongoing "Waiting for Data" for 2 hours or should I be concerned?
Hey @Lynn Massey and welcome to the PP Community!

Just FYI I've merged your posts into one place 🆙

Have you seen our posts about IHD troubleshooting tips and IHD issues in the North?

May be worth having a read of those.

You can tap 'reply +' below if you have any other questions - happy to help:)