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Smart meters

  • 16 August 2019
  • 4 replies
  • 302 views

I’ve started the switch, and was wondering if we have to have Smart Meters as part of the switch?
​thanks
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Best answer by Duppy 16 August 2019, 10:32

Hi Pete07
As it's your first post Welcome to the community, no you don't have to have a smart meter if you don't want one, it's not compulsory
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4 replies

Userlevel 7
Badge +8
Hi Pete07
As it's your first post Welcome to the community, no you don't have to have a smart meter if you don't want one, it's not compulsory
Hi....Since having my Smart meter fitted by my old energy supplier my bills have risen 3 fold. Can I have an old style meter fitted by Pure Planet please?
Ok great, thanks very much for your reply
Userlevel 7
Badge +10
hi Rouledge
Your bills haven't increased threefold because you've had a smart meter fitted, you either weren't paying enough in the first place or your meter is faulty, or see below. You need to do some detective work with old bills here and look at your consumption.
Also I'm wondering if you're being charged for cu.ft as though it was cu. metres. That might explain it
Even if you could request an old style meter which you can't, it wouldn't cure whatever's going on here unless your meter is faulty, possible but quite unlikely.
Dig out some old bills and the community or PP will help.
Rouledge;35621:
Hi....Since having my Smart meter fitted by my old energy supplier my bills have risen 3 fold. Can I have an old style meter fitted by Pure Planet please?

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