Our landlord is not allowing us to have a smart meter. Do pure planet require you to have one installed?
Best answer by TonyHoyle 29 September 2020, 23:54
You don’t need a smart meter, you can just provide readings every month.
No you are not obliged to have one at all.
If you can read your meter from time to time preferably once a month when you get the reminder all will be fine (no big deal if you miss the odd reading).
Spot on reply @TonyHoyle thank you for helping out a fellow community member!
Welcome aboard @finonahardie
I have moved address and I have currently a pay as you go meter. Looking at google images it is a smets1. Will this be okay with doing my electricity switch to your company? I am unclear when reading in terms and conditions. Please see picture below of what I have.
Welcome to the Pure Planet community.
As it’s a SMETS1 meter, your current provider will probably need to change the meter settings from Pay as You Go (by which I assume you mean ‘Pre-Payment’) to ‘Credit Mode’ as Pure Planet don't currently support Pre-Payment meters.
Once you have joined Pure Planet, you will have probably have to supply readings yourself -some, but not all, SMETS1 meters have been made SMETS2 compliant, there’s a breakdown of the expected dates for SMETS1 meter over the air updates here, however it has been delayed by CoVid-19.
Welcome to the community @Baggio
You were a wonderful footballer, especially in the ‘94 World Cup
Anyway, that’s spot on from @Gwyndy - you’ll need to ask your current supplier to switch it to credit mode.
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