I have a problem that I hope you can help with? I have recently entered my F.I.T. readings to Scottish Power and I included, for the first time, the export readings from my smart meter. However they have only paid me for the usual assumed export rate of 50% of my generated power. As I have exported just over 60% of my generated power I am out of pocket. I am assuming that, according to industry practice, my Smart Meter Serial Numbers will have been registered on the National Database? I know about this as I previously had massive issues with Scottish Power when they reopened an old account from my previous address and the Ombudsman traced the meter numbers to sort it out. I look forward to hearing your response as I am literally dreading having to discuss this with SP. Please note I have already emailed them 3 weeks ago but as yet, even in these difficult times, have not received any reply apart from an automated acknowledgement.