Our smart meter was installed yesterday but the engineer said there is no signal so we have no reader and that this was an issue for our whole village. When will this be resolved?
Best answer by Angelabikerbabe
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.
There are no call centres with PP, it is an app-based company.
You need to send your message to the team directly via Wattbot.
if you go to the app and click on the
☰ menu at the top, then click on help, then ask Wattbot,
Then you need to type in 'message the team' .