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Smart meter installation contact number


Have received a phone number in a text from Pure Planet about having a next gen smart meter installed but nobody answers, has anyone else had the same issue?

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Best answer by woz 5 May 2021, 02:11

@Paul1 

from:-

https://magnumutilities.com/contact/

If you have been contacted regarding your smart meter installation please call us on 01792 721 586

?

 

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Userlevel 7
Badge +8

 Hi
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.

Don't have a phone number for Magnum.


You need to send your message to the team directly via Wattbot.

if you go to the app and click on the
☰ menu at the top, then click on help, then ask Wattbot, 

Then you need to type in 'message the team' .

It will then offer you a few options of faq,  if none apply - then click on the box that says 'message the team',

Then wait until you see the reply from Wattbot saying 'OK, I've passed our conversation to the team. Anything to add? Send it below and the team will see it.'

You can then type in your message (and any photos), then send it 

Userlevel 7
Badge +11

@Paul1 

from:-

https://magnumutilities.com/contact/

If you have been contacted regarding your smart meter installation please call us on 01792 721 586

?

 

Thanks for your help.

 

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