I have just switched to pure planet from green network energy. Just before I left lowri beck installed smart meters at my home but were never able to get the gas meter up and running. Since the switch the electricity meter isn't feeding through data to the display either. How do I rectify this?
Best answer by Angelabikerbabe
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.
If you have smart meters from a previous supplier link/smets1 upgrade:
Heres a link for the IHD problem: