I know there is a lot of info in this community but want to ask a specific question and get a current and clear answer.
I am about to have solar panels fitted and need to get a SMETS2 meter in order to access SEG. I understand PP does not yet support SEG but that I can sell my excess electricity to other suppliers who do. I called Magnum Utilities and they said I couldn’t request the smart meter myself, a ticket needs to be raised by PP.
Question is: can I request (and GET) installation of a SMETS2 meter by PP? Or do I need to change suppliers to achieve this?
Obviously I mean in a reasonable timeframe (not ‘when the moon is in the orbit of your login page’). I also realise there may be a Covid backlog.
Thanks for any help