Hi guys, yesterday I got replacement Smet2 meters as the ones British Gas put in didn't commission right, now the IHD isn't showing anything but I can see the opening read of 0 for the electricity on the app and the Gas keeps saying commissioning but it's weird the IHD isn't showing anything yet it's next to meter, should the gas be comission by now and surely the IHD should show something? The IHD under system info is showing green to being connected to meter network but power icon is red saying it's not received all meter data and the gas symbol has totally disappeared
Best answer by Gwyndy
Did you check to see if there were any error codes on the In - Home Display?
If you press the ‘home’ button on your In Home Display,
Then use the left/right arrows to go to ‘System Status’
And finally press the ‘O’ button
The list of error codes is here:
IHD isn't working - troubleshooting and guide to smart status codes | Community (purepla.net)