Photo of my meter

  • 30 September 2020
  • 1 reply
  • 28 views

Is it possible for me to send you multiple photos of my meter 

This would include meter number 

meter readings 


1 reply

Userlevel 7
Badge +8

Hi
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.

Yes, you can send photos to PP, via wattbot. 


You need to send your message to the team directly via Wattbot.

if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot, 

Then you need to type in 'message the team' .

It will then offer you a few options of faq, if none apply - then click on the box that says 'message the team',

Then wait until you see the reply from Wattbot saying 'OK, I've passed our conversation to the team. Anything to add? Send it below and the team will see it.'

You can then type in your message and any photos,  then send it

Might take a couple of days to get back to you, but they will

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