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IHD stopped working after 4 days

  • 9 October 2020
  • 1 reply
  • 38 views

Smart meter fitted 4 days ago, every morning, blank white screen. Have to disconnect power to turn it back on, as touching the on screen buttons does nothing.. Now it isn't working at all, just saying “connecting to smart meter. I’ve moved it to within 18” of the meters and it’s been trying to connect for 2 hours. I read the community information and found nothing to help. Please advise what steps to take next.

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Best answer by 25 quid 9 October 2020, 21:58

Hi @Henrys Cat, does your owner know you’re playing with the IHD? 😁😂

Does this FAQ help? It mentions how to make contact if it still doesn’t work.

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Hi @Henrys Cat, does your owner know you’re playing with the IHD? 😁😂

Does this FAQ help? It mentions how to make contact if it still doesn’t work.

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