I had gas and electric smart meters installed last week. The IHD only shows electricity usage and not gas at all. What needs to be done to rectify this? Thanks
Best answer by Angelabikerbabe
If your IHD isn't working as it should, in your account go to ‘get help and support’ > ‘ask a question’, and type the words 'IHD problem'. WattBot will take a bit more info from you and then pass this on to our Member Services team to investigate.
They’ll contact you by email to let you know what they’ve done to get your IHD back working as it should.