Solved

IHD for my existing smart meters

  • 17 November 2020
  • 1 reply
  • 40 views

Can I get an IHD for my existing smart meters?

icon

Best answer by Angelabikerbabe 18 November 2020, 10:19

Hi

Is your current IHD faulty?

If it is here's a link for you to have a look at.:
https://community.purepla.net/smart-meters-and-ihds-33/ihd-isn-t-working-10331

Extract:

If your IHD isn't working as it should, in your account go to ‘get help and support’ > ‘ask a question’, and type the words 'IHD problem'. WattBot will take a bit more info from you and then pass this on to our Member Services team to investigate.

They’ll contact you by email to let you know what they’ve done to get your IHD back working as it should.

 

 

 

View original

1 reply

Userlevel 7
Badge +8

Hi

Is your current IHD faulty?

If it is here's a link for you to have a look at.:
https://community.purepla.net/smart-meters-and-ihds-33/ihd-isn-t-working-10331

Extract:

If your IHD isn't working as it should, in your account go to ‘get help and support’ > ‘ask a question’, and type the words 'IHD problem'. WattBot will take a bit more info from you and then pass this on to our Member Services team to investigate.

They’ll contact you by email to let you know what they’ve done to get your IHD back working as it should.

 

 

 

Reply