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I have SMETS1 smart meters. Will I get an upgrade to SMETS2?

  • 27 September 2020
  • 2 replies
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I have just switched to PP. I have 'Secure' SMETS1 gas and electricity meters. Who do I contact to have these upgraded to SMETS2?

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Best answer by stephenrand 27 September 2020, 11:30

Hi @Ford491 

Welcome to Pure Planet and the Pure Planet community!

I'll put the link to the FAQ below, but I'm pretty sure the plan is that SMETS1 meters will eventually be upgraded to work with new providers, and SMETS2 meters are being installed for those who do not already have a smart meter.

Not what you wanted to hear, I'm guessing!

https://community.purepla.net/smart-meters-and-ihds-33/can-i-have-a-smart-meter-10328

Stephen

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Hi @Ford491 

Welcome to Pure Planet and the Pure Planet community!

I'll put the link to the FAQ below, but I'm pretty sure the plan is that SMETS1 meters will eventually be upgraded to work with new providers, and SMETS2 meters are being installed for those who do not already have a smart meter.

Not what you wanted to hear, I'm guessing!

https://community.purepla.net/smart-meters-and-ihds-33/can-i-have-a-smart-meter-10328

Stephen

Hi @Ford491 

Welcome to the community! Thanks for posting.

The reply from @stephenrand is spot on. We won’t rip out the SMETS1 meters for SMETS2 because they will eventually be upgraded. The FAQ linked to above includes the estimates for timings :thumbsup:

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