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I have smart meters but no handset. Can I get one from pure planet?

  • 20 February 2021
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We moved into a new build property in Nov 2020. There are smart meters but no handset/display to go with them. Can I get one from Pure Planet?

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Best answer by woz 20 February 2021, 21:33

hi @Sweeter42 

you can only ask...use help&support>ask a question in app or online when logged in,to send a message to customer services. Persist through any (instant) bot replies until it says your message is sent to the team, human replies in 2-3 working days.

Tell them you don’t have an IHD (in-home-display)

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hi @Sweeter42 

you can only ask...use help&support>ask a question in app or online when logged in,to send a message to customer services. Persist through any (instant) bot replies until it says your message is sent to the team, human replies in 2-3 working days.

Tell them you don’t have an IHD (in-home-display)

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