Solved

I have an old smart meter. Can I have a new one?

  • 23 September 2020
  • 1 reply
  • 28 views

hi I have a old smart meter and I have asked on numerous occasions about a new one and you say it will be changed in 2020 so when can I expect it to be installed I have been with you for 18 months thanks .

icon

Best answer by Marc 23 September 2020, 09:21

hi I have a old smart meter 

Hi @Martinchunk 

It’s a SMETS1?

We don’t want to chuck these out because they’re due to be upgraded to the SMETS2 network. We’re mindful of waste/cost.

SMETS1 are due to be ‘adopted’ as the official terminology goes, this year and next. Have a look at this FAQ:thumbsup:

View original

1 reply

hi I have a old smart meter 

Hi @Martinchunk 

It’s a SMETS1?

We don’t want to chuck these out because they’re due to be upgraded to the SMETS2 network. We’re mindful of waste/cost.

SMETS1 are due to be ‘adopted’ as the official terminology goes, this year and next. Have a look at this FAQ:thumbsup:

Reply