hi I have a old smart meter and I have asked on numerous occasions about a new one and you say it will be changed in 2020 so when can I expect it to be installed I have been with you for 18 months thanks .
Best answer by Marc
hi I have a old smart meter
It’s a SMETS1?
We don’t want to chuck these out because they’re due to be upgraded to the SMETS2 network. We’re mindful of waste/cost.
SMETS1 are due to be ‘adopted’ as the official terminology goes, this year and next. Have a look at this FAQ.