I have not smart meter but the system shows I have one? I have one I got from my former supplier, so is it compatiable with planet earth?
I am confused now and I am not sure how this is going to get sorted?
I want a new smart meter from planet earth?
cause sometimes I forget to send my meter readings
Best answer by Angelabikerbabe
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.
If you have a smart meter from a previous supplier, it should work, after a time of configuration,:
Until it is configured, you need to keep submitting meter readings