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How to get the electricity meter reading on a smart meter

  • 10 September 2019
  • 2 replies
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Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9
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Best answer by Marc 30 September 2019, 16:21

Syed naqvi;37254:
Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9


Hi @Syed naqvi
Welcome to the community!
Thanks for posting.
Is it a smart meter installed by us? Check out this guide in our FAQs.
Or, if it was a previous supplier, look at this one.

Hope this helps. 🆙
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Userlevel 7
Badge +10
hi Syed
It's very very unlikely to be showing random readings, if you press 9 repeatedly (not too quickly) does it cycle through various screens?
You're looking for a screen with imp. or import and a number.
​Can you post a photo? (obscure the serial if you can)
Syed naqvi;37254:
Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9
Syed naqvi;37254:
Struggling to get the meter reading son my smart electricity meter. It shows me random reading everytime I check them NY pressing 9


Hi @Syed naqvi
Welcome to the community!
Thanks for posting.
Is it a smart meter installed by us? Check out this guide in our FAQs.
Or, if it was a previous supplier, look at this one.

Hope this helps. 🆙

Reply