My smart meter says Gas supply disconnected, please contact your supplier, please help
Best answer by 25 quid
If so, then in the app use the ☰ menu to Get help and support then Ask a Question. Now tell the Wattbot machine you have an IHD problem. If it doesn’t understand and organise help for you, type Message the team to get the attention of a real human.
They should reply in a few days.