I had a smart meter installed a year or two ago and have never been able to get a gas reading. We were told that the distance was too far for the meter to work (our electricity is in the house, our gas meter is in the garden about 20 metres away) but that technology would be changing so we can connect, and to contact Pure for updates. Is there a new smart meter that would reach? Is there a way of piggybacking off our wifi network (as this would cover the two meters) We are also unable to get a gas reading since the work was completed (smart meters don’t display the reading is that right?) and our estimated gas usage seems very high.
Thanks for any help and advice you can offer.
Best answer by Duppy
The technology that is changing is that your meters will be upgraded remotely so that they will work with all suppliers, but that won't help with your IHD problem. These work on a similar but seperate system to wi-fi, and it does have its limitations regarding distance between meters. At the moment all you can do is take manual readings from the meter by pressing buttons to wake up the display screen