If a potential customer is on the Priority Services Register and does not have access to the internet, would you consider sending paper bills for the 100% Green 12m Fixed Oct20 v1 tariff?
Hi all.I have recently switched from Pure to another supplier. My Pure experience had been fine but they put the prices up and I found a much cheaper deal elsewhere.Throughout the switch process my new supplier has been informative and helpful but I have had zero communication from Pure. I assumed I...
From December 19 to January 20, my meter reading seems to have reset (all estimated) but effectively gone to a very low reading. I continued to pay the same amount.SMART Meters were installed in August and I can see the closing balance.In short, the meter readings between estimated and new opening b...
New fun thread, to simply ask any question you like! Clean of course, not too personal, just fun quick questions! Keep the answers short! Just a few words max. Hoping answers won’t clash, as it won’t really work, but something like this, for eg….…So Greta could start by asking : What size shoe do yo...
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
Idea Status: Implemented Idea for Community Photo thread / monthly competitition, for members to simply post amateur photos they’ve taken for fun, then moderator Marc awards points, for eg.
Anyone totally addicted, no longer playing, or never even heard of it?! *♀️Polly time!!!
Scottish Power EV = 4.736p/KWh 12pm to 5am - I need 12pm to 8am (8hrs) at similar or cheaper (Tonik was offering 4.17p/KWh) what chance?
The roll out of smart meters has reached 6,500 customers according to your latest figure issue update. How many customers do Pure Planet have so that I can try to work out how long we will have to wait till we can get one?
I have just switched away from Pure Planet, and I was in credit. However, another direct debit has been taken from my account, with no details of any final bill or statement.Can anyone advise, please?
I thought the Smart meter would tell me my electric AND gas usage but it's only for the lecky. When is the Smart meter being installed for the gas usage?
How do I get Pure Planet to come out and set me up to have an EV charger fitted? I need an Isolation switch fitting but when I ask the Bot it doesn’t give me any useful information. Thanks
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
from posts this looks like a chronic problem. how to sort out? pressure on the company via collective action -letters, petition?just getting an answer to question, why can’t we get our money back would be a start
Hi everyoneWe’ve got some exciting news to share with EV drivers and Pure Planet Members thinking about getting their first EV.Check out our new EV pages and tools on the Pure Planet website! A big thanks to community Members for helping us test this out over the last few months. Shout out to @Strut...
Halloween's just round the corner, and with it comes Trick or Treating! Will you be putting out a bowl of sweets, or do you prefer to turn all the lights off and pretend you're not home ( @Marc :p)? Fun 'fact': apparently, trick or treating originated as people dressing up as saints and recitin...
Hi. I’m interested in switching to PP. for gas and electricity My gas engineer has told me that we need a larger gas meter than our current one; we need a minimum of 71 KW/hrs. Will PP install one of at least that size if we switch?
OK, it's that time of the year for rugby fans and others. So, who do you think will win the 2020 Six Nations?
Can I not change my payment to the same amount each month? The same amount each month will make it far easier to budget my money plus stop me paying a larger amount over winter when money is already stretched with Xmas approaching and January being a long month to payday.
How and when do I get a smart meter? Recently joined
Hi I recently set up a account with you guys I moved into my new address flat 11 70 Lansdowne road on the 11th September 2020 the previous tenant was with you guys so just a need the bill in my name I did register with you guys and gave bank details I haven't heard anything so just chasing it up?
My estimated reading has come out of my account and I didn’t get chance to send my meter readings this month. Is there anyway of a refund for the difference? I have not used anywhere near as much as pure planet has estimated
We try not to do new years resolutions in our house. Instead we do lists of thing we want to do/achieve during the following year. One of the things on my list was to start something that I've been interested in for awhile - fermenting stuff! I'm starting off with a Kombucha - the first batch is...
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Let's start with the A - Z's of... girls' baby names?
The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course!
To kick things off...
Arabella
Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!)
To keep things easy, let's go with posting only one word at a time 
*♀️Polly time!!!