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Type: Posts; User: Marc

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  1. What made me happy today was being reminded - by...

    Posted by Marc, 13-09-19
    What made me happy today was being reminded - by my phone - of this cat lazing about at a friend's wedding.

    2758
    522 Replies
    35,375 Views
  2. Hi again timpin Thanks for fowarding the email...

    Posted by Marc, 13-09-19
    Hi again timpin
    Thanks for fowarding the email to us.
    More strangeness.... the pink login button is showing!
    11 Replies
    106 Views
  3. Hi sdavey1 Welcome to the community! Thanks...

    Posted by Marc, 13-09-19
    Hi sdavey1
    Welcome to the community!
    Thanks for posting.
    Don't worry, this can happen if someone tries to switch your address by mistake.
    If you open WattBot in your app and type "I'm not...
    7 Replies
    58 Views
  4. Hi Simonkd The camera is only needed for the...

    Posted by Marc, 13-09-19
    Hi Simonkd
    The camera is only needed for the opening meter readings.
    What happens when you tap on WattBot?
    Also, what phone are you using, and what OS is it running?
    6 Replies
    51 Views
  5. Any joy yet iharper67 :confused:

    Posted by Marc, 13-09-19
    Any joy yet iharper67 :confused:
    59 Replies
    3,520 Views
  6. Hi StevieBee Have you seen this post about IHD...

    Posted by Marc, 13-09-19
    Hi StevieBee
    Have you seen this post about IHD issues?
    And also this one about the need to keep sending us meter readings for now.
    Hope it's helpful :up:
    97 Replies
    5,192 Views
  7. Hi Facherty Any joy yet?

    Posted by Marc, 13-09-19
    Hi Facherty
    Any joy yet?
    59 Replies
    3,520 Views
  8. Poll: Yep, the Leaf app does the same. I just love...

    Posted by Marc, 13-09-19
    Yep, the Leaf app does the same. I just love being able to turn on the heating on cold mornings from my sofa, so that when I get into the car it's already roasty-toasty.
    I suppose I'm being mega...
    23 Replies
    497 Views
  9. Hi UncleScooby Yep, I've got the 2nd gen Leaf,...

    Posted by Marc, 13-09-19
    Hi UncleScooby
    Yep, I've got the 2nd gen Leaf, aka the 2018 edition.
    I've used some Pod Point chargers at a Bath park and ride a few times. It's currently free (some kind of tie-in with the local...
    6 Replies
    50 Views
  10. Hi Yas5217 Thanks for the info. FYI i've merged...

    Posted by Marc, 13-09-19
    Hi Yas5217
    Thanks for the info.
    FYI i've merged your posts together into one thread. This is just to avoid us all having duplicate chats in different places.
    Have you seen our FAQs on reading...
    5 Replies
    565 Views
  11. Thanks Gabolino Good shout. Our Members'...

    Posted by Marc, 13-09-19
    Thanks Gabolino
    Good shout. Our Members' feedback is really helpful! :foldedhands:
    12 Replies
    680 Views
  12. Pure Planet Community reaches 25,000 members milestone

    Posted by Marc, 13-09-19
    Hi everyone

    Some fun news - the Pure Planet Community now has more than 25,000 members!

    The milestone was reached in the early hours of this morning.

    Thanks everyone for joining the...
    5 Replies
    129 Views
  13. Welcome to the community Wilkij There's not much...

    Posted by Marc, 13-09-19
    Thread: Payment's
    Welcome to the community Wilkij
    There's not much to go on from your post, but other members have given some really helpful replies :foldedhands:
    Hope they help.
    Happy to keep chatting here of...
    4 Replies
    52 Views
  14. Poll: A poll about polls @Oakbank...

    Posted by Marc, 12-09-19
    A poll about polls @Oakbank ;)Very meta!

    2755

    I've never been asked to take part in an official poll. :(
    1 Replies
    42 Views
  15. Hi again timpin This is odd. I just went through...

    Posted by Marc, 12-09-19
    Hi again timpin
    This is odd. I just went through the login process and the same thing happened to me - no pink login button in the email.
    Ten minutes later it had appeared.
    So we can only think...
    11 Replies
    106 Views
  16. Hi timp101 Welcome to the community! Thanks for...

    Posted by Marc, 12-09-19
    Hi timp101
    Welcome to the community!
    Thanks for posting.
    Good question - yes it'll still be valid if you come on supply in the middle of Sep. The £50/£50 promo ends next week, when it goes back to...
    2 Replies
    38 Views
  17. Hi leso46 Welcome to the community! Are you...

    Posted by Marc, 12-09-19
    Thread: Switching
    Hi leso46
    Welcome to the community!
    Are you wanting to restart the switch?
    2 Replies
    38 Views
  18. Hi Tarkaman Welcome to the community! Thanks...

    Posted by Marc, 12-09-19
    Thread: switch request
    Hi Tarkaman
    Welcome to the community!
    Thanks for posting :up:
    It takes about 17 days from the date you join until you come on supply.
    Have you had a welcome pack?
    4 Replies
    68 Views
  19. I'm happy with 150 miles. Anything over that and...

    Posted by Marc, 12-09-19
    I'm happy with 150 miles. Anything over that and I need to plan.....
    6 Replies
    50 Views
  20. Hi DForum Our Member services team have picked...

    Posted by Marc, 12-09-19
    Hi DForum
    Our Member services team have picked up your emergency form.
    It's been booked with the National Grid.
    Hope it's sorted soon. :up:
    2 Replies
    31 Views
  21. Hi timpin Our team's struggling to replicate...

    Posted by Marc, 12-09-19
    Hi timpin
    Our team's struggling to replicate this bug.
    Could you forward the login email to us? The address to foward it to is help@purepla.net
    Thank you :up:
    11 Replies
    106 Views
  22. Nissan Leaf CO2 and £ savings so far this year

    Posted by Marc, 12-09-19
    2753

    Random check of my Nissan Leaf app

    The car was delivered at the beginning of January 2019.

    The year so far:

    6,045 miles driven so far.
    1,525 kWh of electricity used, saving of...
    6 Replies
    50 Views
  23. Hi again Jim 27 Our team's looked into this....

    Posted by Marc, 12-09-19
    Thread: Payments
    Hi again Jim 27
    Our team's looked into this.
    You're right that we missed your last email - those payments shouldn't have gone up as much.
    Sorry about this. Leon from the team is going to be in...
    2 Replies
    25 Views
  24. Poll: Good to hear it UncleScooby :D I'd be...

    Posted by Marc, 12-09-19
    Good to hear it UncleScooby :D

    I'd be interested to know more about how your Tesla integrates with any other smart home or car gadgets you may have. There's a phone app, I'm sure.
    Is there anyway...
    23 Replies
    497 Views
  25. Welcome to the community Jim 27 I've flagged...

    Posted by Marc, 12-09-19
    Thread: Payments
    Welcome to the community Jim 27
    I've flagged this up with our Member services team.
    They'll sort it for you.
    2 Replies
    25 Views