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Type: Posts; User: Gwyndy

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  1. Not sure why this is in 'testing and feedback' as...

    Posted by Gwyndy, 20-10-19
    Thread: Power cut
    Not sure why this is in 'testing and feedback' as powercuts have nothing to do with Pure Planet.

    In the first instance, I would suggest you find out who your local infrastructure provider is, for...
    1 Replies
    11 Views
  2. Poll: I have to hope it's the one that loses.

    Posted by Gwyndy, 19-10-19
    I have to hope it's the one that loses.
    47 Replies
    732 Views
  3. Hi Pigsy That's one hell of a difference, did...

    Posted by Gwyndy, 19-10-19
    Hi Pigsy

    That's one hell of a difference, did you take a photo of your meter reading when you joined PP?

    This document, linked to in the Switching FAQ...
    9 Replies
    66 Views
  4. Poll: Poor Ireland.

    Posted by Gwyndy, 19-10-19
    Poor Ireland.
    47 Replies
    732 Views
  5. My Landis&Gyr Smart Meter has no keypad, just two...

    Posted by Gwyndy, 19-10-19
    My Landis&Gyr Smart Meter has no keypad, just two buttons 'A' and 'B,' as detailed in the scond part of the guide here:...
    2 Replies
    45 Views
  6. Hi How did you register your interest? I'm...

    Posted by Gwyndy, 18-10-19
    Hi
    How did you register your interest?

    I'm fairly sure that a year ago they were carrying out the 'trial' installations, they were when I joined and that was only earlier this year.

    Has this...
    2 Replies
    30 Views
  7. But you are a customer, apparently an unhappy...

    Posted by Gwyndy, 16-10-19
    But you are a customer, apparently an unhappy one.
    if it makes you feel better, just call the 'membership fee' the standing charge - I guess they only call it a 'membership fee' because you pay it...
    16 Replies
    230 Views
  8. You could try reading the existing thread...

    Posted by Gwyndy, 16-10-19
    Thread: Smart metre
    You could try reading the existing thread
    https://community.purepla.net/threads/2883-How-do-I-know-if-my-smart-meter-is-smets-1-or-2?highlight=SMETS
    2 Replies
    51 Views
  9. Hi Have you got the app installed on your...

    Posted by Gwyndy, 16-10-19
    Hi

    Have you got the app installed on your phone?
    If so you can submit your own meter readings to fix this.

    Gwynd
    2 Replies
    57 Views
  10. Only other post pretty much says the same thing....

    Posted by Gwyndy, 16-10-19
    Thread: leaving
    Only other post pretty much says the same thing.

    2917
    5 Replies
    98 Views
  11. Hi palace 67. That's very nice of you, but you...

    Posted by Gwyndy, 15-10-19
    Thread: Billing
    Hi palace 67.

    That's very nice of you, but you are kind of wasting your time posting it here, because we can't help you.
    You are talking to your fellow PurePlanet customers.

    You need to open...
    2 Replies
    52 Views
  12. 27000 KwH! Is that mainl on charging the electric...

    Posted by Gwyndy, 14-10-19
    27000 KwH! Is that mainl on charging the electric car Jon?
    4 Replies
    166 Views
  13. What exactly was the question, as the 'two side...

    Posted by Gwyndy, 12-10-19
    What exactly was the question, as the 'two side arguments' of climate change could be read as the 'positives' and 'negatives' of 'Climate Change.'
    10 Replies
    303 Views
  14. Hi Jimhuse As Pure Planet is a app only...

    Posted by Gwyndy, 11-10-19
    Hi Jimhuse

    As Pure Planet is a app only supplier, and has no call centre, something which may be 'only a phonecall' might be hard to arrange.

    The only thing I can do is reiterate what...
    7 Replies
    158 Views
  15. Wait, there's a coffee thread? How on earth...

    Posted by Gwyndy, 09-10-19
    Wait, there's a coffee thread?

    How on earth did I miss that?

    Nice write-up by the way Gray4276!

    :D
    2 Replies
    212 Views
  16. Hi What model is your smart meter? Regards...

    Posted by Gwyndy, 08-10-19
    Hi

    What model is your smart meter?

    Regards
    Gwynd
    5 Replies
    103 Views
  17. Hi Mick. Can I just confirm. Did you...

    Posted by Gwyndy, 08-10-19
    Hi Mick.

    Can I just confirm.


    Did you actually try typing in 'message the team'?

    WattBot is a pretty reasonable automated answering tool, if it can't help you, the only option you have to...
    3 Replies
    133 Views
  18. Light Gun and 6 games - ;) Flaming thing was...

    Posted by Gwyndy, 08-10-19
    Light Gun and 6 games - ;)

    Flaming thing was practically useless in anything but the darkest of rooms.

    Got to play what, at the time was a famous arcade game copy - 'Operation Wolf,' and a...
    23 Replies
    611 Views
  19. For those who are interested the Welsh Company...

    Posted by Gwyndy, 08-10-19
    For those who are interested the Welsh Company was called "Miles Gordon Technology" and the "New Spectrum" was the "Sam Coupe'", damn shame they went under.
    23 Replies
    611 Views
  20. I bought the Amstrad built one (was that the...

    Posted by Gwyndy, 08-10-19
    I bought the Amstrad built one (was that the ZX2?) - it's big 'selling point' was it came with a light gun.

    My friend had the rubber keyed one.

    We loved them so much, that during the late...
    23 Replies
    611 Views
  21. Any forum you are a member of, will have a...

    Posted by Gwyndy, 06-10-19
    Any forum you are a member of, will have a numbered list of members like that, it's just the database's way of keeping things tidy.

    It tells anyone visiting nothing more than if they looked up...
    23 Replies
    611 Views
  22. You're the 4291st profile created on the Forum...

    Posted by Gwyndy, 06-10-19
    You're the 4291st profile created on the Forum Jon,
    Not quite the same thing as the 4291st to join as the lowest numbers are normally allocated to the system administrators setting up the database....
    23 Replies
    611 Views
  23. Pure Planet's prices aren't fixed, so I can only...

    Posted by Gwyndy, 02-10-19
    Thread: Annual costs
    Pure Planet's prices aren't fixed, so I can only assume something increased in price after you joined.

    The 3100 KwH for electric, 12000 KwH for gas that you received in your formal quote is based...
    8 Replies
    219 Views
  24. To add to Duppy's message, as you couldn't seem...

    Posted by Gwyndy, 01-10-19
    To add to Duppy's message, as you couldn't seem to find it.

    Red 'Get a Quote' button top right.
    Postcode
    House number

    Then you get this screen - you want the highlighted option.

    2830
    3 Replies
    80 Views
  25. Forgive me, I've not read all the posts on here,...

    Posted by Gwyndy, 01-10-19
    Forgive me, I've not read all the posts on here, but a number of the ones I have leads me to believe that some customers have no understanding of how the National Grid works.

    So let me put this as...
    50 Replies
    1,932 Views