Type: Posts; User: woz
have you added vat at 5% that's why they look wrong...
I've explained why above, apart from the 50p I don't understand yet, but which could be a membership fee issue, multiplication is correct (it...5 Replies41 Views
Thread: Smart meter and meter readings
nope, (actually the answer is yes, you're missing a well thought out government plan to roll out a tested working smart meter infrastructure) there are problems with the meters, and for the moment PP...1 Replies15 Views
well that may be the explanation, you may not think you're on E7 but if your meter says you are then you're being metered day+night (or total of day +night)
Which reading have you been using?
I'll...9 Replies66 Views
Given the ridiculous difference and that you must have some photos of the meter showing a substantially lower reading albeit after the event, it seems...9 Replies66 Views
https://community.purepla.net/content/156-can-i-have-a-smart-meter#ckb_start19 Replies595 Views
https://community.purepla.net/content/156-can-i-have-a-smart-meter#ckb_start1 Replies15 Views
Have you had a meter change?
If not ask for the missing statements, wattbot, message the team,
- Are you sure they aren't in your emails?
(and see edited reply above)5 Replies41 Views
What are the figures on your statement?
The cost is the total cost for the period including membership fee less any discount, the kWh are what you used. Hence the difference. Add around £8.00 fee...5 Replies41 Views
Do we get a vote:)19 Replies595 Views
The app wont give you instantaneous consumption but it will show the monthly consumption as statemented.
The IHD's in my opinion are too dumbed down, but will give you a guide. Gas is...4 Replies23 Views
Thread: 1st Meter readings
Did you try holding the button down for a couple of seconds?6 Replies65 Views
Thread: New customer meterreadings
Are you referring to the meter or the in home display.?
If the meter has no buttons at all then either it isn't a smart meter or you're not looking at the correct thing.
The gas reading...2 Replies45 Views
is the difference more than 250kWh elec or 109 cu.m gas? (those are the tolerances below which you can't dispute)
Have you asked for an update in wattbot (type message the team)?
Have you...9 Replies66 Views
Thread: Gas supply gone off
Do you have any other gas appliances, the boiler could be at fault so worth checking.
Is your meter displaying that it's on?
If your meter is displaying 'ON' and you're still not...2 Replies28 Views
I think what is being considered is to give those who wish not to have Amazon vouchers a choice, not to stop offering them.
I don't have a date but I expect it's quite soon as it's been...6 Replies159 Views
Thread: Smart meters
as other reply and to add currently PP offer only one rate. Ooops Duppy noticed you already said that, sorry!4 Replies37 Views
As far as I understand Tot. act import is the correct reading. That is a measure of how much useful energy you've taken from the grid. (note the word useful this is to discriminate non-reactive...6 Replies73 Views
Thread: Incorrect door number
hi Sara, when you contact them I suggest you also send photos of your meters showing the meter serial numbers
Does the info you've received from PP list the serial numbers? If so check them against...3 Replies45 Views
It's possible they were not trialling in your area, best asked through wattbot for a definitive reply.(type message the team and ask).2 Replies30 Views
You need to talk to your supplier, maybe your meter has been remotely changed, but have you tried pressing 6 four times?
Well spotted thanks, it's an error (as far as I know)
Imp R01 is...1 Replies41 Views
hi Hahmad and welcome
Have you bothered to read any of the FAQ? https://community.purepla.net/content/115-pure-planet-payments-billing#ckb_start
Your post is unclear as to what you mean by PAYG...1 Replies21 Views