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Type: Posts; User: Angelabikerbabe

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  1. Hi The smart meter trial is ongoing atm, with a...

    Posted by Angelabikerbabe, 18-06-19
    Thread: Smart meter
    Hi
    The smart meter trial is ongoing atm, with a view to rolling out to everyone by the end of the year.
    1 Replies
    16 Views
  2. Hi Simon, is that for gas or electric.? There...

    Posted by Angelabikerbabe, 18-06-19
    Thread: Increased costs
    Hi Simon, is that for gas or electric.?
    There hasn't been any price increases recently. Gas has actually decreased recently.
    2 Replies
    34 Views
  3. Good tip Tonyp πŸ‘πŸ˜πŸ˜πŸ˜

    Posted by Angelabikerbabe, 17-06-19
    Good tip Tonyp πŸ‘πŸ˜πŸ˜πŸ˜
    7 Replies
    153 Views
  4. Hi Bella you should always be in credit by...

    Posted by Angelabikerbabe, 17-06-19
    Hi Bella
    you should always be in credit by roughly 1 months DD at any time.
    So, as Jon states, if you're way over that in credit, you can ask PP to review you account.
    2 Replies
    41 Views
  5. I was deliberating between Bulb and PP when I was...

    Posted by Angelabikerbabe, 15-06-19
    I was deliberating between Bulb and PP when I was switching last year.
    Sooooo glad I chose PP, for numerous reasons. :D
    16 Replies
    204 Views
  6. Hi Jane, not sure whether you are joining PP or...

    Posted by Angelabikerbabe, 13-06-19
    Thread: Moving house
    Hi Jane, not sure whether you are joining PP or leaving PP.

    have a look at this link, may answer somesome of your questions :
    Moving home link:...
    2 Replies
    39 Views
  7. Jon1 is correct, you can leave at any time...

    Posted by Angelabikerbabe, 12-06-19
    Thread: Contract
    Jon1 is correct, you can leave at any time without penalty.
    But why would you want to leave?
    3 Replies
    48 Views
  8. Hi Nick Hi, you're talking to fellow customers...

    Posted by Angelabikerbabe, 11-06-19
    Hi Nick
    Hi, you're talking to fellow customers on this forum.
    You need to send your message to the team directly via Wattbot.
    if you go to the app and click on the 3 lines at the top right, then...
    6 Replies
    77 Views
  9. Hi Lindaoak no problem just go to help in the...

    Posted by Angelabikerbabe, 11-06-19
    Hi Lindaoak
    no problem just go to help in the app, ask wattbot,
    type 'message the team' and ask them to add your gas. .
    They will prob ask for a photo of your gas meter so send one anyway, ...
    4 Replies
    53 Views
  10. Hi, You cannot see previous bills on the app as...

    Posted by Angelabikerbabe, 11-06-19
    Thread: Billing
    Hi,
    You cannot see previous bills on the app as yet .
    This is still in the pipeline.
    All your statements should've been emailed to you each month.
    11 Replies
    139 Views
  11. Poll: Ah ha, Bev. πŸ˜„πŸ˜πŸ˜„πŸ˜

    Posted by Angelabikerbabe, 10-06-19
    Ah ha, Bev. πŸ˜„πŸ˜πŸ˜„πŸ˜
    10 Replies
    136 Views
  12. Poll: Ha ha Jon, so funny 😁😁😁

    Posted by Angelabikerbabe, 10-06-19
    Ha ha Jon, so funny 😁😁😁
    10 Replies
    136 Views
  13. Poll: Ah Bev, this was on the tv not long since. why...

    Posted by Angelabikerbabe, 10-06-19
    Ah Bev, this was on the tv not long since.
    why would you NOT wash your legs?
    I do all the time. πŸ‘πŸ‘πŸ‘

    ​ps, what's a Polly?
    10 Replies
    136 Views
  14. HI Brian, Welcome to PP. You are talking to...

    Posted by Angelabikerbabe, 10-06-19
    Thread: Meter Readings
    HI Brian,
    Welcome to PP.

    You are talking to fellow PP customers on this forum.

    You need to go to the APP store and download the Pure Planet APP to set up your account.(depending on what...
    3 Replies
    62 Views
  15. Hi I presume that when you say it's the 1st...

    Posted by Angelabikerbabe, 10-06-19
    Hi
    I presume that when you say it's the 1st meter reading you've given in a while, that would mean PP wouldve had to estimate previous months readings.

    Sounds like you've used more gas/electric...
    4 Replies
    81 Views
  16. Oh good, pleased it worked for you. πŸ‘ (I did...

    Posted by Angelabikerbabe, 10-06-19
    Oh good, pleased it worked for you. πŸ‘
    (I did have to ask the installer, as he wasn't going to demonstrate as a matter of course.)
    9 Replies
    141 Views
  17. Hi your account should always be in credit by...

    Posted by Angelabikerbabe, 10-06-19
    Thread: Debit balance
    Hi
    your account should always be in credit by roughly 1 months DD payment.
    If you are constantly in debt, then it might be an idea to contact PP to ask for an increase yo your DDs.

    You need...
    2 Replies
    45 Views
  18. 27 Replies
    344 Views
  19. Ah Duppy, this happens to me ALL the time. πŸ™„

    Posted by Angelabikerbabe, 09-06-19
    Ah Duppy, this happens to me ALL the time. πŸ™„
    27 Replies
    344 Views
  20. Hi Maybe you could do a one off payment? One...

    Posted by Angelabikerbabe, 09-06-19
    Hi
    Maybe you could do a one off payment?

    One off payment link:
    https://community.purepla.net/content/274-how-make-one-off-payment-Pure-Planet#ckb_start
    4 Replies
    69 Views
  21. 😁😁😁😁😁😁😁

    Posted by Angelabikerbabe, 09-06-19
    😁😁😁😁😁😁😁
    27 Replies
    344 Views
  22. When you mention vhs to people at work....and...

    Posted by Angelabikerbabe, 09-06-19
    When you mention vhs to people at work....and they say 'What's that? '
    Errrr....:(
    27 Replies
    344 Views
  23. Ouch!! One can only dream.

    Posted by Angelabikerbabe, 09-06-19
    Ouch!! One can only dream.
    24 Replies
    395 Views
  24. 24 Replies
    395 Views
  25. Hi, you can ask for one by contacting PP through...

    Posted by Angelabikerbabe, 08-06-19
    Thread: Adjust to DD
    Hi, you can ask for one by contacting PP through Wattbot.
    Or in the mean time.you can make a one off payment
    One off payment link:...
    8 Replies
    120 Views