Type: Posts; User: woz
Posted by woz, 22-11-19Thread: Gas Meter problem
forgetting for the moment the apparently stuck reading, your meter is measuring in cubic metres not cu ft. If the figures are correct the conversion to kWh is about right- there appear to be more...7 Replies64 Views
Posted by woz, 21-11-19Thread: The suppler for gas
Have you moved into a property supplied by Pure Planet?
Have you registered with PP and had any statements from Pure Planet?
I'm unclear on what you mean by paid for Npower for a...2 Replies52 Views
Posted by woz, 19-11-19
will this address the inability to submit gas unless electric is submitted?2 Replies113 Views
Posted by woz, 19-11-19Thread: 2 Energy suppliers
my guess is that you have switched but e.on have not yet produced the final bill which is why the account is still active. Pp should confirm that they have sent eon the final readings....6 Replies316 Views
Posted by woz, 16-11-19Thread: Pure Planet
refreshing first post, I'm sure you'll be happy here!6 Replies77 Views
Posted by woz, 16-11-19
it isn't certain which way round they are, I say this because although in most cases the night reading is lower than the day reading because most people, unless they run night storage...5 Replies68 Views
Thread: Best switching site
I have been away and sadly missed this interchange. it's clear that nothing anyone can or will say will persuade Mr Anon, (that he may be wrong) although having said that there are some...31 Replies276 Views
Thread: Account no
there is no account number as such, the reason another helpful member asked for what reason it was requested and why it was so important was to help suggest a way round this, not to pry...5 Replies104 Views
Posted by woz, 12-11-19Thread: App Update
This should not happen but it seems to have resurfaced. As suggested try deleting and reinstall. I mentioned it to pp a short while back and I believe and hope it’s being looked at again....5 Replies96 Views
your smart meter is still working, the in home display has stopped not the meter. If you need help reading the actual meters post back.34 Replies4,684 Views
Your supposition about prices just failed, PP don't increase their prices after a year, it's a variable tariff and can go up or down with 2 weeks notice.
34 Replies4,684 Views
Thread: Loggin In
I'm on gmail and the login mail arrives within 10 secs always. Are your settings askew?9 Replies349 Views
don't take readings from the Ihd, you can't rely on them, you need to try reading the meters, usually press 9 or A to wake meters
post back if you need more help.127 Replies124,771 Views
Thread: Handy DIY tips?
You don't need POE to operate the door, my guess is there are probably a set of contacts you can wire to to operate remotely, but is the idea to open it from the wifi?
i know a friendly sparky who...13 Replies203 Views
Thread: Can’t give readings
Your smart meter does work (or it should) you just need to press a button to wake up the screen. You can't do any harm by pressing the wrong button so don't worry about that. If it's...4 Replies78 Views
if you think the following is obvious feel free to disregard, but I feel a word or two explaining billing might help (if not for you then for others).
Your monthly payments are just...12 Replies288 Views
Thread: Address email
Pure Planet may email you but it's usually on a no reply email, except under certain circumstances wher you can reply, in which case it will be clear by the content of the mail. Put simply...2 Replies45 Views
Thread: Handy DIY tips?
You might find THIS useful, but...
If you're going to use a spark (which you'll have to get a cert AND to make sure earthing and disconnection times are OK) my advice is to get the spark in...13 Replies203 Views
Posted by woz, 05-11-19
Thanks Nataly and Marc and to all for putting up with me!
The volume of posts is challenging, and a great sign that the community is growing. The tenacity of regular posters is really...18 Replies989 Views