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Type: Posts; User: Marc

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  1. Hey mickbag This about your meter not being...

    Posted by Marc, 22-10-19
    Hey mickbag
    This about your meter not being commissioned?
    31 Replies
    883 Views
  2. Hi kyledK and amyfs Welcome to the community!...

    Posted by Marc, 22-10-19
    Hi kyledK and amyfs
    Welcome to the community! Thanks for posting.
    Check out this FAQ.
    Hope that helps you both :up:
    31 Replies
    883 Views
  3. Quite ironic you mention name badges Duppy One...

    Posted by Marc, 22-10-19
    Quite ironic you mention name badges Duppy
    One of our tasks was to contemplate the 'problem' of badges and come up with better alternatives.
    Think I came up with some kind of ever-present hologram,...
    95 Replies
    11,305 Views
  4. Welcome to the community Kbrim Not necessarily....

    Posted by Marc, 22-10-19
    Welcome to the community Kbrim
    Not necessarily.
    As woz says, you may need to send manal meter readings for a few months.
    Is your SMETS2 currently working with Ovo?
    31 Replies
    24,576 Views
  5. Hi 1963 Welcome to the community! Thanks for...

    Posted by Marc, 22-10-19
    Hi 1963
    Welcome to the community!
    Thanks for posting.
    I've been checking this out with our smart meters team. It's a good question.
    The short answer is that if your L+G SMETS2 have been working...
    31 Replies
    24,576 Views
  6. Fantastic feedback saagar408 Yep, totally agree....

    Posted by Marc, 22-10-19
    Fantastic feedback saagar408
    Yep, totally agree. Our marketing team are already planning this.
    :up::up::up:
    27 Replies
    2,125 Views
  7. 1 Replies
    187 Views
  8. All sorted danielwray Payments lowered, refund...

    Posted by Marc, 22-10-19
    All sorted danielwray
    Payments lowered, refund coming your way.
    (This is what Belle from our Member services team tells me!) :)
    8 Replies
    104 Views
  9. Welcome to the community kayleighbleaken :D...

    Posted by Marc, 22-10-19
    Welcome to the community kayleighbleaken :D
    Thanks for posting.

    I hope that the detective skills from stephenrand have helped!
    The FAQ he's linked to has loads of info about the Priority...
    2 Replies
    33 Views
  10. Good morning danielwray FYI I've moved your new...

    Posted by Marc, 22-10-19
    Good morning danielwray
    FYI I've moved your new post into this existing thread. Just to prevent us having duplicate chats around the community. :up:


    That's odd. I'll flag this up with our...
    8 Replies
    104 Views
  11. I'm rubbish at University Challenge David j...

    Posted by Marc, 22-10-19
    I'm rubbish at University Challenge David j
    Hopeless, in fact. Unlike my dad who gets most of them right. Even the music rounds.

    First 3 days went really well, thanks. Head spinning. Had sort of...
    95 Replies
    11,305 Views
  12. Hi again machinist123 Have you tried logging...

    Posted by Marc, 22-10-19
    Hi again machinist123
    Have you tried logging into your account on web?
    Check out this FAQ. Hope it helps :up:
    3 Replies
    36 Views
  13. What's making me happy today is Eric the black...

    Posted by Marc, 22-10-19
    What's making me happy today is Eric the black lab joining our team catch-up this morning

    2935
    569 Replies
    39,711 Views
  14. Poll: POLL: Should EVs be given green number plates?

    Posted by Marc, 22-10-19
    It looks like the Government may go ahead with plans to give all EV cars green number plates.

    ​The BBC is reporting that it'll make it easier for local authorities to 'enforce' cheaper parking...
    1 Replies
    39 Views
  15. Poll: POLL: How hot do you like it? The best temperature for heating your home

    Posted by Marc, 21-10-19
    ​Do you leave your thermostat on a steady temperature, or whack it up and down throughout the day?

    A heated (sorry) debate here at Pure Planet...


    A generally agreed efficient temperature for...
    0 Replies
    46 Views
  16. Posting a link here...

    Posted by Marc, 21-10-19
    Posting a link here for anyone not sure about Passivhaus
    One day Oakbank one day :foldedhands:
    12 Replies
    865 Views
  17. Does this post over here...

    Posted by Marc, 21-10-19
    Does this post over here help Pilkers ?



    Ha, yep I can see what you mean. And probably the bad guys, too.
    13 Replies
    856 Views
  18. Hi Pep1949 Welcome to the community! Thanks for...

    Posted by Marc, 21-10-19
    Hi Pep1949
    Welcome to the community!
    Thanks for posting. :up:
    Do you mean when joining PP? It's part of the quote.
    6 Replies
    189 Views
  19. Hi Mitch2004 Welcome to the community! Thanks...

    Posted by Marc, 21-10-19
    Hi Mitch2004
    Welcome to the community!
    Thanks for posting.
    This update from last week may be of interest :up:
    7 Replies
    182 Views
  20. Hi GrahamAllwood Sorry for late reply - I was...

    Posted by Marc, 21-10-19
    Hi GrahamAllwood
    Sorry for late reply - I was away Thurs and Friday.
    Our smart meters team are looking into several cases where new meters aren't connecting to IHDs.
    It's not been sorted yet. We...
    31 Replies
    883 Views
  21. Not a binge watch as such. Saw Rocketman at the...

    Posted by Marc, 21-10-19
    Not a binge watch as such. Saw Rocketman at the weekend - about Elton John.
    Meh, felt a bit too much of a copy of Bohemian Rhapsody which was brilliant.
    95 Replies
    11,305 Views
  22. Hi carol226 Welcome to the community! Thanks...

    Posted by Marc, 21-10-19
    Thread: cheapest heat
    Hi carol226
    Welcome to the community!
    Thanks for posting.
    Interesting question. Have you tried testing this? Maybe try both for a few days and see which is better?
    1 Replies
    33 Views
  23. Hello @Mjo101 Welcome to the community! Thanks...

    Posted by Marc, 21-10-19
    Hello @Mjo101
    Welcome to the community!
    Thanks for posting.
    Have you seen this post about IHD issues?
    2 Replies
    57 Views
  24. Hi Steviegitts Welcome to the community! Thanks...

    Posted by Marc, 21-10-19
    Thread: Meter reading
    Hi Steviegitts
    Welcome to the community!
    Thanks for posting.
    Don't worry. Send us a reading as soon as you can.
    The opening readings will have to be estimated, but as long as we get regular...
    1 Replies
    30 Views
  25. Hi Danib No worries. If you're within the 14-day...

    Posted by Marc, 21-10-19
    Thread: Switching
    Hi Danib
    No worries. If you're within the 14-day cooling off period there's a cancel 'moon' in the app.
    This FAQ explains it a bit better.
    Hope this helps! :up:
    1 Replies
    30 Views