Results

Type: Posts; User: Nataly

Search:

  1. Hey Tylerjbrown1 Did you switch away from Pure...

    Posted by Nataly, 17-06-19
    Hey Tylerjbrown1

    Did you switch away from Pure Planet? Your final statement would look slightly different to any previous statements, as it says "your final energy bill" at the top.

    As Strutt...
    7 Replies
    75 Views
  2. We're still checking this out with our smart...

    Posted by Nataly, 07-06-19
    Thread: Economy 7 Meter
    We're still checking this out with our smart installers:up: - if there's an issue preventing the install we'll be in touch next week.

    If they can go ahead with it, they'll give you a call to...
    26 Replies
    308 Views
  3. Hey AndyL One of our team replied to...

    Posted by Nataly, 07-06-19
    Hey AndyL



    One of our team replied to your chat this morning - this may sound stupid, but could you also check if you're logged in?

    Our latest message should be appearing when you go...
    11 Replies
    121 Views
  4. Checking-in online for my flight to Spain this...

    Posted by Nataly, 07-06-19
    Checking-in online for my flight to Spain this evening... :rolleyes:

    I'm off for a week of tapas and sunshine :up: (and maybe some sangria)
    438 Replies
    25,236 Views
  5. Hey woz It's a bit confusing, I think it'll be...

    Posted by Nataly, 07-06-19
    Thread: Economy 7 Meter
    Hey woz

    It's a bit confusing, I think it'll be easier to split this into traditional meters and smart meters:


    Smart:
    - if we fit a smart meter at someone's property, while they're with us...
    26 Replies
    308 Views
  6. Yes amazing soundtrack! Have seen it so many...

    Posted by Nataly, 07-06-19
    Yes amazing soundtrack! Have seen it so many times.. my favourite scene is when they do a dance to Bowie. Silly and always makes me smile. :up:

    Bit of a vampire fan then! Did you see What We Do in...
    26 Replies
    399 Views
  7. Hey LaraGil Looks like you've been chatting...

    Posted by Nataly, 07-06-19
    Thread: Billing
    Hey LaraGil

    Looks like you've been chatting with Leon from our Member Services team who's let you know we didn't seem to receive your email.

    You can attach your meter photos in that chat by...
    7 Replies
    109 Views
  8. Hey Steve Pearson Yup that definitely doesn't...

    Posted by Nataly, 07-06-19
    Thread: Extra payments
    Hey Steve Pearson

    Yup that definitely doesn't sound right - we'd only ever collect your agreed monthly Direct Debit.

    It could be that you've received a consolidated bill?

    I've passed this...
    8 Replies
    84 Views
  9. As far as we're aware, your smart meter...

    Posted by Nataly, 06-06-19
    Thread: Economy 7 Meter
    As far as we're aware, your smart meter installation should be fine even if your current meter is economy 7. The smart meter would be installed as single rate, as we only have one tariff. Then if you...
    26 Replies
    308 Views
  10. Hey Fritz - nice to hear you referred someone to...

    Posted by Nataly, 06-06-19
    Hey Fritz - nice to hear you referred someone to PP :up:

    Just FYI I've moved your post to our section 'how to refer friends and earn £25' where you'll find lots of advice and info on this.

    I...
    2 Replies
    61 Views
  11. Hey Nic Davis Just FYI I've moved this to our...

    Posted by Nataly, 06-06-19
    Hey Nic Davis

    Just FYI I've moved this to our Smart Meters section where you'll find lots of great advice:raisinghands:

    May be worth reading some of our FAQs on whether PP can support your...
    9 Replies
    160 Views
  12. Hey randomgamer and welcome to the...

    Posted by Nataly, 06-06-19
    Hey randomgamer and welcome to the Community!;-)))

    Absolutely a great place to ask - there's lots of other PP members around who are happy to help.

    Have you read the link Duppy posted?
    Are...
    2 Replies
    53 Views
  13. Hey Gazza19 Is your meter still showing signs...

    Posted by Nataly, 06-06-19
    Hey Gazza19

    Is your meter still showing signs of being faulty?

    Good suggestion by Jon1 :up:
    6 Replies
    126 Views
  14. Hey LaraGil and welcome to the Community! Just...

    Posted by Nataly, 06-06-19
    Thread: Billing
    Hey LaraGil and welcome to the Community!

    Just FYI I've merged your posts into one place to make it easier to see all the replies :up:
    woz is absolutely right - looks like we'd been emailing...
    7 Replies
    109 Views
  15. Hey Davidrobert1 I checked this out...

    Posted by Nataly, 06-06-19
    Hey Davidrobert1



    I checked this out with our Member Services team - looks like you already have a WattBot chat open with Fran.

    To view your previous messages and her reply just log...
    10 Replies
    327 Views
  16. I haven't done this... BUT... I would fly to the...

    Posted by Nataly, 06-06-19
    Thread: Food miles.
    I haven't done this... BUT... I would fly to the States just to get a cinnamon crunch bagel from Panera.
    Mmmmmmmmmmmmmm.

    I'm going on holiday to Spain next week - there are a few places I...
    5 Replies
    88 Views
  17. Poll: What's the climate cost of Trump's state visit?

    Posted by Nataly, 05-06-19
    To give you a clue, running the average UK home would release around 135 tonnes of CO2 over a 50 year period.

    Or another clue, the typical person would emit roughly 800 tonnes of CO2 over 100...
    0 Replies
    52 Views
  18. Hey Chris Ho and welcome to the...

    Posted by Nataly, 05-06-19
    Hey Chris Ho and welcome to the Community:raisinghands:

    Do you know if your supply is 'related' or not? (on your past statements, did they show more than one MPAN? or do you have 2 electricity...
    3 Replies
    61 Views
  19. Hey Kerrybushe Just FYI I've merged your...

    Posted by Nataly, 05-06-19
    Hey Kerrybushe

    Just FYI I've merged your posts together so that all the replies are in one place, and to avoid having duplicates as this can be confusing!
    Angelabikerbabe is spot on :up:

    We...
    4 Replies
    101 Views
  20. Funny you should say that... Ho studiato...

    Posted by Nataly, 05-06-19
    Funny you should say that...


    Ho studiato 'Cinema Paradiso' all'università (come parte della mia laurea in lingue straniere). Quindi buona raccomandazione woz! ;)

    If you're a fan of...
    26 Replies
    399 Views
  21. Saw this y'day.... Is there really any other...

    Posted by Nataly, 05-06-19
    Saw this y'day....

    Is there really any other way? :confused:

    Though to be fair in my house the cake is usually eaten before you even really get a chance to look at it...

    2237
    8 Replies
    125 Views
  22. Hey Bobby Collins and welcome to the Community...

    Posted by Nataly, 04-06-19
    Hey Bobby Collins and welcome to the Community (and welcome to PP!):raisinghands:

    Great replies from Duppy and Jon1 - you receive your voucher a few days after successfully coming on supply.
    ...
    3 Replies
    79 Views
  23. That's great NannyOgg thanks :raisinghands: how...

    Posted by Nataly, 04-06-19
    That's great NannyOgg thanks :raisinghands: how do you find so many links?!




    ​There were Extinction Rebellion protests in Bristol recently - one of the main focuses was fashion waste,...
    8 Replies
    294 Views
  24. Poll: Did anyone see Apple's announcements at their...

    Posted by Nataly, 04-06-19
    Did anyone see Apple's announcements at their annual conference yesterday?

    Apparently the iPhone is going to get faster, iTunes is no longer a 'thing' aaand their new mac will START from $5999...
    28 Replies
    532 Views
  25. Wow such a nice thread Kniterella - I've moved it...

    Posted by Nataly, 04-06-19
    Wow such a nice thread Kniterella - I've moved it to our Off Topic section :)

    Happy birthday! Lots of food sounds great to me :up:

    Like Bev I prefer other peoples' bdays and love organising...
    13 Replies
    184 Views