Type: Posts; User: Nataly
Posted by Nataly, 17-06-19Thread: Left with credit on meter
Did you switch away from Pure Planet? Your final statement would look slightly different to any previous statements, as it says "your final energy bill" at the top.
As Strutt...7 Replies75 Views
We're still checking this out with our smart installers:up: - if there's an issue preventing the install we'll be in touch next week.
If they can go ahead with it, they'll give you a call to...26 Replies308 Views
Thread: WattBot not working
One of our team replied to your chat this morning - this may sound stupid, but could you also check if you're logged in?
Our latest message should be appearing when you go...11 Replies121 Views
It's a bit confusing, I think it'll be easier to split this into traditional meters and smart meters:
- if we fit a smart meter at someone's property, while they're with us...26 Replies308 Views
Thread: Your top 3 favourite films
Yes amazing soundtrack! Have seen it so many times.. my favourite scene is when they do a dance to Bowie. Silly and always makes me smile. :up:
Bit of a vampire fan then! Did you see What We Do in...26 Replies399 Views
Looks like you've been chatting with Leon from our Member Services team who's let you know we didn't seem to receive your email.
You can attach your meter photos in that chat by...7 Replies109 Views
Thread: Extra payments
Hey Steve Pearson
Yup that definitely doesn't sound right - we'd only ever collect your agreed monthly Direct Debit.
It could be that you've received a consolidated bill?
I've passed this...8 Replies84 Views
As far as we're aware, your smart meter installation should be fine even if your current meter is economy 7. The smart meter would be installed as single rate, as we only have one tariff. Then if you...26 Replies308 Views
Thread: £25 Amazon.Voucher
Hey Fritz - nice to hear you referred someone to PP :up:
Just FYI I've moved your post to our section 'how to refer friends and earn £25' where you'll find lots of advice and info on this.
I...2 Replies61 Views
Thread: Smart meter advice
Hey Nic Davis
Just FYI I've moved this to our Smart Meters section where you'll find lots of great advice:raisinghands:
May be worth reading some of our FAQs on whether PP can support your...9 Replies160 Views
Thread: Cannot read my gas meter
Hey randomgamer and welcome to the Community!;-)))
Absolutely a great place to ask - there's lots of other PP members around who are happy to help.
Have you read the link Duppy posted?
Are...2 Replies53 Views
Hey LaraGil and welcome to the Community!
Just FYI I've merged your posts into one place to make it easier to see all the replies :up:
woz is absolutely right - looks like we'd been emailing...7 Replies109 Views
I checked this out with our Member Services team - looks like you already have a WattBot chat open with Fran.
To view your previous messages and her reply just log...10 Replies327 Views
Thread: Food miles.
I haven't done this... BUT... I would fly to the States just to get a cinnamon crunch bagel from Panera.
I'm going on holiday to Spain next week - there are a few places I...5 Replies88 Views
To give you a clue, running the average UK home would release around 135 tonnes of CO2 over a 50 year period.
Or another clue, the typical person would emit roughly 800 tonnes of CO2 over 100...0 Replies52 Views
Hey Chris Ho and welcome to the Community:raisinghands:
Do you know if your supply is 'related' or not? (on your past statements, did they show more than one MPAN? or do you have 2 electricity...3 Replies61 Views
Thread: Refund of my credit balance
Just FYI I've merged your posts together so that all the replies are in one place, and to avoid having duplicates as this can be confusing!
Angelabikerbabe is spot on :up:
We...4 Replies101 Views
Thread: Your top 3 favourite films
Funny you should say that...
Ho studiato 'Cinema Paradiso' all'università (come parte della mia laurea in lingue straniere). Quindi buona raccomandazione woz! ;)
If you're a fan of...26 Replies399 Views
Thread: We was refer by a friend
Hey Bobby Collins and welcome to the Community (and welcome to PP!):raisinghands:
Great replies from Duppy and Jon1 - you receive your voucher a few days after successfully coming on supply.
...3 Replies79 Views
That's great NannyOgg thanks :raisinghands: how do you find so many links?!
There were Extinction Rebellion protests in Bristol recently - one of the main focuses was fashion waste,...8 Replies294 Views
Did anyone see Apple's announcements at their annual conference yesterday?
Apparently the iPhone is going to get faster, iTunes is no longer a 'thing' aaand their new mac will START from $5999...28 Replies532 Views
Thread: Another Year Older
Wow such a nice thread Kniterella - I've moved it to our Off Topic section :)
Happy birthday! Lots of food sounds great to me :up:
Like Bev I prefer other peoples' bdays and love organising...13 Replies184 Views