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Type: Posts; User: Nataly

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  1. We're a digital-only supplier so we don't have a...

    Posted by Nataly, 15-07-19
    We're a digital-only supplier so we don't have a contact number but you can message our Member Services team by tapping 'help' > 'ask WattBot' in your account and typing message the team. They get...
    8 Replies
    511 Views
  2. Hey Igueh Currently SMETS 2 meters can't be...

    Posted by Nataly, 15-07-19
    Hey Igueh

    Currently SMETS 2 meters can't be fitted if you have storage heaters, because as you said:point_up: they wouldn't be switched on.

    This is something that's looking to be introduced...
    2 Replies
    66 Views
  3. Really enjoyed the new tiebreak system:up: Was...

    Posted by Nataly, 15-07-19
    Really enjoyed the new tiebreak system:up:
    Was exhausted by the end of the match after jumping up out my seat so many times ;))

    And had never even heard of a super over before, amazing to see...
    42 Replies
    633 Views
  4. Hey Lambertcar Could you let us know if you...

    Posted by Nataly, 15-07-19
    Thread: Meter reading.
    Hey Lambertcar

    Could you let us know if you have a Landys + Gyr meter, or an EDMI meter?

    The reading should be in m3 - is there a screen which shows this?
    1 Replies
    51 Views
  5. Wow I'm really sorry to hear that Gwyndy and...

    Posted by Nataly, 15-07-19
    Wow I'm really sorry to hear that Gwyndy and thanks for your honesty - sounds like a scary experience, and what a pain to have to move your bedroom!

    I do agree that without some sort of aid or...
    5 Replies
    157 Views
  6. Nice to see such thoughtfulness to other Members:)

    Posted by Nataly, 15-07-19
    Nice to see such thoughtfulness to other Members:)
    85 Replies
    3,278 Views
  7. Poll: How is the Solero currently winning?! :eek: ...

    Posted by Nataly, 15-07-19
    How is the Solero currently winning?! :eek:

    Fab is definitely the best :cool:
    10 Replies
    221 Views
  8. If you have a read of the post above it explains...

    Posted by Nataly, 15-07-19
    If you have a read of the post above it explains that, while the gas shipper is being changed, if you try to switch in a certain window you "may be blocked from switching because the other supplier...
    8 Replies
    511 Views
  9. Hey Letitia McCafferty Just FYI I've moved...

    Posted by Nataly, 15-07-19
    Hey Letitia McCafferty

    Just FYI I've moved your post to our thread all about changing gas shipper :point_up:.

    If you apply to switch again in 10 days it should no longer be blocked:)
    8 Replies
    511 Views
  10. Poll: We watched all 3... focused on the last 2 hours...

    Posted by Nataly, 15-07-19
    We watched all 3... focused on the last 2 hours of the tennis which luckily finished 10 mins before the super over!

    Between each set we were quickly putting the cricket back on and calculating...
    11 Replies
    89 Views
  11. Poll: Favourite classic ice-creams/ice-lollies

    Posted by Nataly, 12-07-19
    The question of summer, which of these classic ice-creams/lollies is the best?!

    Is your favourite missing off the list? :rolleyes: let us know in the replies below!

    2475
    Remember when 99...
    10 Replies
    221 Views
  12. Just won 4 free tickets to Alton Towers! (never...

    Posted by Nataly, 12-07-19
    Just won 4 free tickets to Alton Towers! (never been there before) hehe:cool::D
    496 Replies
    28,473 Views
  13. Hey Beaufort Just FYI I've moved this to Ask...

    Posted by Nataly, 12-07-19
    Hey Beaufort

    Just FYI I've moved this to Ask the Community:)

    Looks like you got great advice from Jon1 - just message the team via WattBot and they'll be able to arrange this for you:up:
    7 Replies
    112 Views
  14. Hey @Colin Russell...

    Posted by Nataly, 12-07-19
    Hey @Colin Russell

    Could you let us know more info on in what way WattBot isn't working? Have you tried typing 'message the team' to get through to our Member Services team as @Gray4276 said?...
    2 Replies
    43 Views
  15. Hey Didi38 Just FYI I've moved your post to...

    Posted by Nataly, 12-07-19
    Thread: Amazon voucher
    Hey Didi38

    Just FYI I've moved your post to our 'how to refer friends and earn £25' section where there's loads of great info available about this:up:
    stephenrand's reply is spot on:)
    2 Replies
    50 Views
  16. Hey buddy19700 and welcome to the Community :up:...

    Posted by Nataly, 12-07-19
    Hey buddy19700 and welcome to the Community :up:

    Not quite sure what you mean by set price?

    Your Direct Debit is split into lower Summer payments and higher Winter payments, and wouldn't be...
    1 Replies
    37 Views
  17. Hey Kim nott and welcome to the Community for...

    Posted by Nataly, 11-07-19
    Thread: Solar panels
    Hey Kim nott and welcome to the Community for your first post!:raisinghands:

    We don't currently have an option for our Members to let us know they have solar panels. Is there a particular reason...
    1 Replies
    50 Views
  18. Something that definitely makes me think of...

    Posted by Nataly, 11-07-19
    Something that definitely makes me think of holidays...

    2468
    2469
    The bottom one was a lemon cocktail made with lemon sorbet... the yellow/green flakes on top are white choc... so good :cool:
    ...
    13 Replies
    263 Views
  19. Hey @Nick979...

    Posted by Nataly, 11-07-19
    Hey @Nick979

    Yep good point! It is confusing as the email does say 'no-reply'. We're currently working on fixing that :up:

    But you can reply to that email and the team will get back to you :)
    ...
    4 Replies
    66 Views
  20. Yup big sporting weekend coming up! The cricket...

    Posted by Nataly, 11-07-19
    Yup big sporting weekend coming up! The cricket final (which hopefully we'll be in...), Wimbledon final AND Silverstone F1... but I'm away for the weekend:( bad planning from me :joy:
    42 Replies
    633 Views
  21. Good points, I didn't know about sea/flood...

    Posted by Nataly, 11-07-19
    Good points, I didn't know about sea/flood defences causing harm though clearly they don't always work.

    If there's no compensation, should the government provide a relocation plan? Just thinking,...
    5 Replies
    157 Views
  22. Andy and Serena out! Was fun while it lasted... ...

    Posted by Nataly, 11-07-19
    Andy and Serena out! Was fun while it lasted...

    Excited for the Nadal v Federer match tomorrow? :rolleyes: who's gonna get to the final...
    42 Replies
    633 Views
  23. Hey Szumilas and Johncoast12 As woz has said,...

    Posted by Nataly, 09-07-19
    Hey Szumilas and Johncoast12

    As woz has said, this is a public forum so avoid posting/asking for any personal details on here, everyone can see it! You can check out a post about our Community...
    6 Replies
    72 Views
  24. Hey Sim Just FYI I've moved your post to our...

    Posted by Nataly, 09-07-19
    Thread: Amazon Rewards
    Hey Sim

    Just FYI I've moved your post to our section all about how to refer friends :)
    Jon1's answer is spot on:up:
    2 Replies
    54 Views
  25. Hi Dylan dylanbrown :) Sorry you were...

    Posted by Nataly, 09-07-19
    Hi Dylan dylanbrown :)

    Sorry you were contacted before the signal in your area had been checked - a similar issue was raised last month in this thread and the process for contacting members has...
    1 Replies
    56 Views