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  1. not really i have done this 3 times and basically...

    Posted by asp75, 15-08-19
    not really i have done this 3 times and basically go round and round in circles

    i have sent pics and not got to a resolution

    on the ball? it takes days for them to ask the same questions over...
    13 Replies
    508 Views
  2. Bump can someone at pure planet contact me ...

    Posted by asp75, 23-06-19
    Bump

    can someone at pure planet contact me

    i have no way on contacting you

    ​i will cancel direct debit until I hear from someone
    13 Replies
    508 Views
  3. See as soon as I post pic all goes quiet

    Posted by asp75, 19-06-19
    See as soon as I post pic all goes quiet
    13 Replies
    508 Views
  4. I have sent pics Nat and TomW replied but...

    Posted by asp75, 18-06-19
    I have sent pics Nat and TomW replied

    but nothing since pic

    13 Replies
    508 Views
  5. Broken meter / battery issue

    Posted by asp75, 18-06-19
    My meter has been not working for 3-4 months now

    it was installed by previous supplier about a year ago

    but the battery may have gone

    ive had a couple of messages but nothing close to a...
    13 Replies
    508 Views
  6. thanks yes that is what i meant my meter was...

    Posted by asp75, 26-02-19
    thanks yes that is what i meant
    my meter was changed 2 years ago by my previous supplier
    2 Replies
    180 Views
  7. Gas Meter not responsive

    Posted by asp75, 26-02-19
    I have tried to get my readings and the electric meter was fine but the gas one is completely unresponsive

    This was fitted in 2017 not by Pure Planet, who do i report this to?

    Is there any way...
    2 Replies
    180 Views