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Type: Posts; User: Gray4276

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  1. Hi Psilo and Welcome. I will address one of...

    Posted by Gray4276, 20-07-19
    Hi Psilo and Welcome.
    I will address one of your comments here.
    You state that you submit your meter readings on the "25th or 27th as requested"
    The "by date" in the email reminder sent by PP...
    13 Replies
    166 Views
  2. Hi Oliver, Have you checked for any emails...

    Posted by Gray4276, 20-07-19
    Hi Oliver,

    Have you checked for any emails from PP...... This is the method for receiving your statements, including your Final bill... just a thought
    2 Replies
    27 Views
  3. Hi Poetjanstie, Please allow me to Welcome you...

    Posted by Gray4276, 20-07-19
    Thread: Amazon vouchers
    Hi Poetjanstie,
    Please allow me to Welcome you to the Community Forum for PP members.
    I applaud your ethical stance regarding Amazon.
    However it should be noted that PP are trying to say...
    3 Replies
    25 Views
  4. Hi again Shanur, You have already had this...

    Posted by Gray4276, 20-07-19
    Thread: Contract ends
    Hi again Shanur,
    You have already had this answered at least 5 times from Community members under your previous post entitled "CANCELLATION"
    Is there a reason why you can post but can't seem to...
    3 Replies
    25 Views
  5. Hi Joe, Welcome to the Community Forum for PP...

    Posted by Gray4276, 18-07-19
    Hi Joe,

    Welcome to the Community Forum for PP customers. When you post here, you are posting to fellow PP customers, and not directly to PP.
    However, your query is not account specific, so it...
    2 Replies
    43 Views
  6. Hi Riyaaz, I know that you know how to...

    Posted by Gray4276, 18-07-19
    Thread: Bill
    Hi Riyaaz,

    I know that you know how to contact the PP team through the App via WattBot. So I suggest that you contact the team and request that they send you copies of the appropriate statements...
    5 Replies
    66 Views
  7. Hi Woz, I fully understand your sentiments...

    Posted by Gray4276, 18-07-19
    Hi Woz,

    I fully understand your sentiments with this thread..... as you know I'm a spreadsheet devote as well.
    My worry with your "dream" is.... knowing PP's love of overcomplicated...
    5 Replies
    63 Views
  8. Hi Tedz, As it's your first post to the...

    Posted by Gray4276, 18-07-19
    Hi Tedz,
    As it's your first post to the Community Forum for PP customers....Welcome.

    You've made 2 points really......I agree with you regarding the "usage graphs" at the minute they're not worth...
    5 Replies
    63 Views
  9. Hi Erika, I'm glad to see that your original...

    Posted by Gray4276, 18-07-19
    Hi Erika,

    I'm glad to see that your original issue was resolved, with the realisation that it was an "offset bill". Phew....I bet that was a relief.
    @woz mentioned that some of us had/are...
    5 Replies
    71 Views
  10. Hi Shanur uddin, I am concerned that you may...

    Posted by Gray4276, 17-07-19
    Thread: Cancellation
    Hi Shanur uddin,

    I am concerned that you may have switched to PP without fully understanding the Business Model of how PP operates.
    You are not "locked in" to a specific contract period, and...
    6 Replies
    133 Views
  11. Hi Char, Now that Nataly (Community Manager)...

    Posted by Gray4276, 17-07-19
    Thread: Switch fail
    Hi Char,

    Now that Nataly (Community Manager) is on the case, then I'm sure that a satisfactory outcome will be achieved. You will not be charged twice for the energy that you have used and a...
    4 Replies
    76 Views
  12. Hi Grady, If you still have the PP App, then...

    Posted by Gray4276, 17-07-19
    Hi Grady,

    If you still have the PP App, then
    1. Open the App
    2. Tap on 3 lines at top right
    3. Select Help
    4. Select Ask WattBot
    5. Type "Message the team"... send
    6. Input your question......
    1 Replies
    36 Views
  13. Hi, I assume that you are directing this...

    Posted by Gray4276, 17-07-19
    Thread: wattbot
    Hi,

    I assume that you are directing this question to me..... no I don't work for PP. The Community Forum is for PP customers to converse about various things including "how to" scenarios.
    You...
    5 Replies
    59 Views
  14. Hi jeako0505, Is this a response to your...

    Posted by Gray4276, 17-07-19
    Thread: wattbot
    Hi jeako0505,
    Is this a response to your previous post...... you have started a new thread by posting in this way. You should just add to your original thread.
    5 Replies
    59 Views
  15. Hey Nataly, Are you sure that you have not...

    Posted by Gray4276, 17-07-19
    Thread: Confessions...
    Hey Nataly,

    Are you sure that you have not just opened up Pandora's Box 🗃️👹💣🌋
    Can't wait to see the replies.
    10 Replies
    118 Views
  16. Hi jeako0505, Welcome to the Community Forum...

    Posted by Gray4276, 17-07-19
    Thread: DD
    Hi jeako0505,
    Welcome to the Community Forum for PP members.
    If you want to increase your DD payment then you need to do this via your App. Go to Help and open Ask WattBot
    Then type "Message the...
    2 Replies
    40 Views
  17. Hi Wicken2404, As this is your first post to...

    Posted by Gray4276, 17-07-19
    Thread: Referred
    Hi Wicken2404,
    As this is your first post to the Community Forum for PP customers, Welcome. Like myself, Community members don't actually work for PP, we are all customers of PP. As indeed you will...
    4 Replies
    61 Views
  18. Hi sunnyside201, If you have a look through...

    Posted by Gray4276, 16-07-19
    Thread: Smart meter
    Hi sunnyside201,

    If you have a look through the App or PP Website, you will ffind that there is an immense amount of infinformation/faq/posts regregarding PP's programme for the installation of...
    2 Replies
    63 Views
  19. I'm a hermit living at the top of a mountain on...

    Posted by Gray4276, 16-07-19
    I'm a hermit living at the top of a mountain on an island........what's in it for me..... Lol 🤔🤗🤑😝😧
    9 Replies
    318 Views
  20. Hi @graham ogle...

    Posted by Gray4276, 16-07-19
    Hi @graham ogle,

    PP are not saying that they don't trust you......they have experienced many customers who have inadvertently input wrong readings, only to have a "minor coronary" when their next...
    6 Replies
    111 Views
  21. Hey Nataly, Good to see the re-use of...

    Posted by Gray4276, 16-07-19
    Hey Nataly,

    Good to see the re-use of containers.
    My coffee ☕ of choice at home is Tassimo.......using plastic T Discs.........I did feel really "bad" about throwing the T Discs in the general...
    15 Replies
    547 Views
  22. Hey Vanitarium, So sorry if I've crossed an...

    Posted by Gray4276, 16-07-19
    Hey Vanitarium,

    So sorry if I've crossed an imaginary line.......didn't see it tbh.......ooops, that could be mistaken for sarcastic humour. Gotta get a grip on myself, I'm letting myself down !!...
    9 Replies
    226 Views
  23. Poll: Interesting..... please expand Jowl.....

    Posted by Gray4276, 15-07-19
    Interesting..... please expand Jowl.....
    13 Replies
    147 Views
  24. 13 Replies
    147 Views
  25. Poll: Hey, Can't seem to see the World Superbikes...

    Posted by Gray4276, 14-07-19
    Hey,

    Can't seem to see the World Superbikes round from Laguna Seca (California) in this poll. A Brit is leading the championship.

    So I'll be watching 3 events..... definitely not including...
    13 Replies
    147 Views