Type: Posts; User: woz
Thread: Problems logging in
hi Linney Lou
Do you mean it's
1.saying the email address is invalid or
2. it's generating a login email but.. showing invalid when you click on the pink link in the login mail?
are you...1 Replies18 Views
it's quite usual for direct debits to overlap and it can take up to 6 weeks to get a final bill from previous supplier. If you're in credit with them (previous supplier) contact them and...2 Replies31 Views
Thread: Installation feedback
I agree not a good experience, but I thought there was a contact number for Magnum?
I may be wrong but I thought PP relied on Magnum giving them the info so the meter could be...42 Replies1,539 Views
Welcome to the community
SP will get your reading from PP, they have to go to an independent body first this is part of the switching process, PP are not delaying
It can take weeks.You...3 Replies28 Views
Thread: Estimated readings
hi Psilo (I love a silent P)
I'll start with the plus pside first - it doesn't really matter because it will correct with the next pset of readings you enter (which will appear on the next...13 Replies166 Views
Thread: Amazon vouchers
Feel free to make some suggestions of what alternatives you would consider acceptable?
So are lots of other companies (unethical and tax avoiders) not that that is mitigation in...3 Replies25 Views
If you were paying the bill you should have handled the switch and final readings, it was your responsibility not the Landlord, but that's no use to you now.
If it had worked as it should...2 Replies27 Views
Thread: Moved house....
you'll likely create more work for yourself by cancelling the DD, (up to you but just saying) so before you do that if wattbot is broken, send a DM (direct message little envelope top rhs)...3 Replies55 Views
Sorry didn't know about that web form!10 Replies427 Views
according to Ofgem PP are not part of the scheme as far as I can see, look HERE
British GasE.ON Energy
Scottish and Southern Energy
ScottishPower...1 Replies22 Views
Thread: Payment of outstanding amount
not sure what your situation is, so hard to advise but..
You can make a one-off payment please see HERE
or if your direct debit is not high enough you can ask PP to increase it to cover...1 Replies12 Views
oh that it was so simple...in order to gain efficiency there are several factors, the main ones being:
The type of aircraft which has to be chosen according to the route length and
The load...8 Replies275 Views
Thread: Debit on account
hi Ardbeg, or David
go to help in app or online (logged in), ask wattbot, type "message the team" and ask them to increase your DD payments to cover the shortfall and your usage. Don't forget (I'm...1 Replies13 Views
I can't quite make sense of your post, because if you were under the impression that the rate was fixed (which it isn't -it's variable), the rate (and if your account is on-track your...2 Replies22 Views
Great spotlight Steven.
Sadly the author of the Inspector Montalbano books, Andrea Camilleri died a couple of days ago. (Ok not a particularly cheery comment - sorry!)7 Replies100 Views
Thread: Smart Meter Install
I think PP have to do something at their end, give it a day or 2, if it doesn't come right post back.2 Replies37 Views
Thread: New to Pure Planet
no they won't, but, if, because you are by yourself you use less energy than estimated, the balance of the account will increase. (or vice versa balance will decrease if you use more energy...2 Replies43 Views
Thread: Meter Readings
I'm afraid we can't explain without more info, but read on.
Have you had an extra bill from someone purporting to be from PP?
Have they suggested increasing your payments by £122...2 Replies36 Views
Thread: Statements and annual use
good point well made Gray...it doesn't add them up for you, mind you even if it did it wouldn't be any annual use until a year had passed (which is hardly the fault of PP)
I still think a...5 Replies63 Views
Thread: Blocked switch
Have you tried another device or a computer? (you can use PP on a PC now), but sounds like your account is stuck.
...in which case send a DM HERE or top right, to marc or nataly5 Replies60 Views