Type: Posts; User: woz
Thread: Stuck at Summary
I'd quite like a chocolate fireguard (to go with my chocolate teapot) think of the fun you could have.
Don't take it to :heart: Stephen.8 Replies58 Views
Thread: Meter reading
what date did you switch in? It's possible that your account is still being set up and there is a query about the meters.
Can you check your emails to see if PP have sent a request...1 Replies7 Views
Thanks Bev! haha - I knew that would happen hence my latest idea post.5 Replies34 Views
can you give us some more details of what you're using app on phone or tablet, or online, what device you're on, what you've tried so far?
Sorry, very hard to offer help without the...6 Replies37 Views
Not sure if you're on the app or in a browser.
Did you go beyond looking at the quote figures? (important)
If browser it sounds like your browser has got it's knickers in a twist (if...6 Replies37 Views
Thread: Home charging fire risk
I'd make contact with your local fire brigade before it's removed and seek advice. Sh*t happens and it may be one in a million or maybe caused by a loose cable (not tightened...2 Replies14 Views
Thread: Fuel Useage on app
Apart from it not being shown in chart form, swiping right (or left if you've swiped already) along the figures at the top will show your usage in each month.
What happens to the...2 Replies15 Views
Your post is a little unclear. I'm not sure whether you've moved away from Pure planet or moved into a property already supplied by Pure Planet. The advice would be different in each case....2 Replies26 Views
Just for fun, which is your birth month? Modern birthstones are listed too.
Do you wish yours was a different month or are you very happy with the month you have? Tell us why?
Click on one birth...5 Replies34 Views
Thread: is my switch going ahead??
hi Suzanne, have you logged in with your email (presumably the one you used on MSE), and your account should show you the progress of your switch.
Have a look HERE
"If you find Pure Planet through...2 Replies25 Views
Thread: Lower than expected
Nice try NiceDynamite!
Yes lots of people get this or the higher than message, the algorithm isn't great.
That said, keep an eye on your balance on the statement long term, if it persistently...1 Replies12 Views
Thread: Second property
My preference for multiple accounts has been and still is to use more than one device, it's so much easier, and as you say having a PC login capability has made that even more viable. ...5 Replies36 Views
Thread: Stuck at Summary
Thanks for the helpful feedback. Notwithstanding that in this case the FAQ were of no help, I did say if it didn't come right then it would need to be looked at at PP's end which is what has...8 Replies58 Views
Firstly I find that hard to believe (never come across it) but then I wonder if they've not come across it because other installers might have quietly taken off the clip and re-attached it, adding...6 Replies58 Views
Thread: Bit confused advice please
It all depends if your new property's meters have been registered on the meter database.
Is it a new new house or an old new house?
Do you know who the current supplier is (pardon the...1 Replies16 Views
Thread: Set up
just to say this is a public community and you've posted personal info so I've flagged it.
When you say you've requested please can you say if you've completed registration in the app...1 Replies18 Views
Thread: Refer friend
if you aren't getting the option to see your referral link (it's very hard to say if it's finger trouble at your end or PP), may I make a suggestion?
Ask your son to download the app, or go...2 Replies14 Views
Thread: How can Pure Planet encourage adoption of electric vehicles and support our Members who already own EVs?
If it's a Tesla don't you get free rapid charging?97 Replies7,183 Views
Thread: What made me happy today
I woke up this morning thinking I just love the way the Earth spins on it's axis. It really made my day.510 Replies32,220 Views
Thread: More switching issues
My guess is your switch will be underway, but either way I'm sure someone from PP will be along here to update you.
In the meanwhile log out of the app and back in again and see if the...2 Replies34 Views