Type: Posts; User: Nataly
Thread: Missing "Next Button" on app?
We haven't heard reports of other Members experiencing the same issue when trying to submit their meter photos.
You're only asked to do this for your first readings, so don't...1 Replies30 Views
Thread: Smart Meter pilot
Welcome to the Community! Good question👍
For now, we aren't installing SMETS2 meters for Members who already have solar panels and FITs.
If you haven't got solar panels yet,...1 Replies29 Views
Great username! 😀
We're currently working to introduce other options as well as Amazon, very soon!
We'll be updating the Community in our 'latest news' section once other...1 Replies34 Views
Thread: several issues
Hey Destiny nowhere
Welcome to the Community! Thanks for posting 👍
I checked this out with our Member Services team - they've let me know they replied to your WattBot chat on 12 November.
...8 Replies75 Views
Posted by Nataly, 13-11-19
Happy birthday Angelabikerbabe!
That looks stunning😍
Was the food as good as the decor?😁38 Replies574 Views
Thread: COMPLETED: Account sections of app and web to go offline Wednesday morning for planned maintenance
Just to let you know that account sections on the app and web will be down for some planned maintenance tomorrow, Wednesday 13 November.
The work is scheduled to take about 30...0 Replies62 Views
Thread: Smart Meter Tariff
Just FYI I've merged your posts into one place, to avoid duplicates, as this can get confusing for other Members.
Good advice from Duppy 👍
Let us know if you have any more...7 Replies137 Views
Thread: Eco Friendly Christmas
I like Country Living's tip about this -
"If you want to know if your wrapping paper can be recycled or not, use the scrunch test. Scrunch up the paper in your hands and then let it...12 Replies247 Views
Thread: Switch to Pure Planet
Looks like you've had some top advice from Jon1👍
I think this FAQ may also help explain the readings used to open your account.
Happy to help if you have any other questions🙂4 Replies58 Views
Thread: Estimated readings
Welcome to the Community! Thanks for posting👍
We have an FAQ about estimated readings on your statements, which should help🙂
Let us know if you have any more questions by tapping...1 Replies32 Views
Thread: Smart meter issue
We're working on resolving some system issues that are preventing a lot of smart readings from being displayed in members' accounts.
We're hoping to resolve...3 Replies66 Views
Thread: Switch to Pure Planet Failure
It's worth checking your email (and spam) inbox for an email from our Member Services team - it'd have subject "IMPORTANT: Your current energy supplier is blocking your switch...2 Replies42 Views
Thread: The Last movie you watched
I finally got round to watching The Last Jedi this weekend, to make sure I can see The Rise of Skywalker when it comes out at Christmas!
Now I can watch the latest trailers, too 😎
It was...4 Replies56 Views
Have there been any changes on your IHD, too?
What happens if you press the A or B buttons on the meter - does the display stay the same? 🤔
Our Smart team will take a look into this...5 Replies96 Views
Thread: HELP please
You'll receive email confirmation once your switch has been completely cancelled👍
Cheap Energy Club advise to email them at firstname.lastname@example.org
There's more info on...6 Replies96 Views
Posted by Nataly, 07-11-19
In Holland they often eat white bread with butter and sprinkles ('hagelslag') for breakfast...
Always found it weirdly delicious 😁12 Replies117 Views