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Type: Posts; User: Martynh

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  1. Downloaded this version last night, all working...

    Posted by Martynh, 05-07-18
    Downloaded this version last night, all working well for me now, thanks.
    2 Replies
    706 Views
  2. Any news on when the iOS 9 app will be released,...

    Posted by Martynh, 02-07-18
    Any news on when the iOS 9 app will be released, thats the only thing holding him up now.

    I've got solar panels, just had a look and over last 33 days generated 599kwh, loving the sun.
    8 Replies
    806 Views
  3. Hi Marc The supply is already connected and...

    Posted by Martynh, 02-07-18
    Hi Marc

    The supply is already connected and BG are the supplier, the builder has told my son that they want him to stay with BG for at least 8 weeks (to me that sounds like they get a kick back...
    8 Replies
    806 Views
  4. Yes Insurance (home & car) picked the address up...

    Posted by Martynh, 30-06-18
    Yes Insurance (home & car) picked the address up fine, probably the MPAN/MPRN not yet caught up.

    The app isn't working for me (i'm on iOS 9 so waiting for the updated app).
    I'll DM Marc on...
    8 Replies
    806 Views
  5. How to join Pure Planet in a new build where postcode / house not recognised

    Posted by Martynh, 29-06-18
    My Son has just bought a new build and been in it 2 days, he wants to move to Pure Planet but is unable to do so as his post code / house number is not recognised on the site - is there a way to sign...
    8 Replies
    806 Views
  6. Well when I open up the app on iPod it tells me...

    Posted by Martynh, 22-06-18
    Well when I open up the app on iPod it tells me it needs to apply the update, i click to do this and it takes me to iTunes which only has an open icon alongside it, no update, no install, no get...
    19 Replies
    2,501 Views
  7. Hi Marc , i joined around the 18th of the month, ...

    Posted by Martynh, 22-06-18
    Hi Marc , i joined around the 18th of the month,

    In the iTunes app store the app shows as requiring IOS 10+.

    For the Nexus I'll need to get it charged up and booted, tbh i don't use it that...
    19 Replies
    2,501 Views
  8. I have 2 issues :-(

    Posted by Martynh, 21-06-18
    1) I provided meter readings last month but haven't yet had an updated statement, the app showed estimated readings still when I last looked a few days ago.

    2) The app - you've made an update to...
    19 Replies
    2,501 Views
  9. I switched in Dec. First month shows fine, it's...

    Posted by Martynh, 05-03-18
    I switched in Dec. First month shows fine, it's the 2nd month that hasn't shown yet
    110 Replies
    17,069 Views
  10. I submitted readings around 2 weeks ago but in...

    Posted by Martynh, 04-03-18
    I submitted readings around 2 weeks ago but in the app it still shows estimated usage. I had good connectivity and no vpn
    110 Replies
    17,069 Views