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Type: Posts; User: Spike

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  1. Heard back from 'the team' this morning....

    Posted by Spike, 23-07-19
    Heard back from 'the team' this morning. Apparently, because I'm "from t'North", my IHD and everyone else up here on all other SMETS2 platforms have non-working IHDs and will do so until end of...
    80 Replies
    4,310 Views
  2. Thanks Marc. Yes I saw the post about IHD issues...

    Posted by Spike, 22-07-19
    Thanks Marc. Yes I saw the post about IHD issues already. I think this problem is back-office system related tbh.
    80 Replies
    4,310 Views
  3. Thought I'd offer a bit of an update. So the...

    Posted by Spike, 19-07-19
    Thought I'd offer a bit of an update. So the Magnum utilities engineer came out on 4th July to sort the issues which were apparent during first installation back in April. He changed the Hub on the...
    80 Replies
    4,310 Views
  4. As an update for Marc and others following this...

    Posted by Spike, 24-06-19
    As an update for Marc and others following this thread, I received a call from Magnum last week to arrange for an engineer to come and fit a replacement SMETS2 gas meter which will hopefully...
    80 Replies
    4,310 Views
  5. They really are poor on the comms. I was working...

    Posted by Spike, 15-06-19
    They really are poor on the comms. I was working away last week, so told them not to arrange anything for week of 3rd June. This was repeated back and confirmed. No mention of 28th anywhere. There...
    80 Replies
    4,310 Views
  6. Further update on my SMETS2 situation - I had a...

    Posted by Spike, 13-06-19
    Further update on my SMETS2 situation - I had a phone call from Magnum 23rd/24th May to say they were aware of my situation and someone would be in touch to sort it out. I've heard nothing since. It...
    80 Replies
    4,310 Views
  7. Poll: Hi Marc, I know the question was to another user,...

    Posted by Spike, 10-05-19
    Hi Marc, I know the question was to another user, but I also keep and eye on the Grid Carbon intensity using an app links for apple or android from gridcarbon.info.

    On my iPhone, it produces an...
    110 Replies
    14,936 Views
  8. So, two weeks has elapsed since I asked the team...

    Posted by Spike, 10-05-19
    So, two weeks has elapsed since I asked the team to get Magnum to carry out the site investigation. I had confirmation from the Pure team this has been done. I have not heard a thing from Magnum so...
    80 Replies
    4,310 Views
  9. I'd like to offer some feedback on the Smart...

    Posted by Spike, 05-05-19
    I'd like to offer some feedback on the Smart Meter experience thus far.. It's been pretty disappointing to be honest. Our SMETS2 meters were installed a month ago, on April 4th. The engineer arrived...
    80 Replies
    4,310 Views
  10. I would prefer an account credit for referrals...

    Posted by Spike, 08-03-19
    Thread: Random Ideas
    I would prefer an account credit for referrals rather than vouchers. I was with Bulb before I joined Pure and they put a credit against your energy bill for both referrer and new customer. I think...
    13 Replies
    1,185 Views
  11. I'm pleased to say I had a call from the...

    Posted by Spike, 08-03-19
    I'm pleased to say I had a call from the installation company to book in my SMETS2 smart meter installation in the first week of April. Looking forward to being part of this trial and to see how Pure...
    24 Replies
    4,084 Views
  12. Troopy, I live in West Yorkshire too and we take...

    Posted by Spike, 25-02-19
    Troopy, I live in West Yorkshire too and we take our EV all over the dales and pennines without issue. In fact, EVs have more power available and instant torque from standstill which you don't get in...
    5 Replies
    642 Views
  13. Hi! We're on our second ZOE now.. There are a...

    Posted by Spike, 25-02-19
    Hi! We're on our second ZOE now..

    There are a couple of things it is helpful to be sure you have when you collect the car, or chase up once you have it!

    1- The SD card with the Maps has been...
    5 Replies
    853 Views
  14. Poll: It's worth looking a what other suppliers are...

    Posted by Spike, 24-02-19
    It's worth looking a what other suppliers are doing in this area at the moment.. Octopus have gained a reasonable number of new EV owning customers by offering a low price (5p) per unit for four...
    110 Replies
    14,936 Views
  15. Replacement batteries is a myth, possibly first...

    Posted by Spike, 06-02-19
    Replacement batteries is a myth, possibly first started on Top Gear? There are EVs out there which have done hundreds of thousands of miles with very little battery degradation. Batteries are lasting...
    7 Replies
    1,075 Views
  16. Thanks for the update Marc. Still very keen to...

    Posted by Spike, 03-02-19
    Thanks for the update Marc. Still very keen to take part in this and also to hear more about PurePlanet’s plans for variable time pricing. As an EV driver, am interested in tariffs like Octopus’s Go...
    899 Replies
    80,936 Views
  17. I’m very keen to be part of this roll-out ASAP:)....

    Posted by Spike, 28-01-19
    I’m very keen to be part of this roll-out ASAP:). Leeds area. Thanks
    899 Replies
    80,936 Views