Type: Posts; User: Gray4276
Thread: New to Pure Planet
Welcome to the Community Forum for PP customers. When you post here, you are posting to fellow PP customers, and not directly to PP.
However, your query is not account specific, so it...2 Replies27 Views
I know that you know how to contact the PP team through the App via WattBot. So I suggest that you contact the team and request that they send you copies of the appropriate statements...5 Replies51 Views
Thread: Statements and annual use
I fully understand your sentiments with this thread..... as you know I'm a spreadsheet devote as well.
My worry with your "dream" is.... knowing PP's love of overcomplicated...5 Replies51 Views
Thread: Statements and annual use
As it's your first post to the Community Forum for PP customers....Welcome.
You've made 2 points really......I agree with you regarding the "usage graphs" at the minute they're not worth...5 Replies51 Views
Thread: Monthly Membership Fee
I'm glad to see that your original issue was resolved, with the realisation that it was an "offset bill". Phew....I bet that was a relief.
@woz mentioned that some of us had/are...4 Replies51 Views
Hi Shanur uddin,
I am concerned that you may have switched to PP without fully understanding the Business Model of how PP operates.
You are not "locked in" to a specific contract period, and...6 Replies128 Views
Thread: Switch fail
Now that Nataly (Community Manager) is on the case, then I'm sure that a satisfactory outcome will be achieved. You will not be charged twice for the energy that you have used and a...4 Replies70 Views
Thread: Account closed early
If you still have the PP App, then
1. Open the App
2. Tap on 3 lines at top right
3. Select Help
4. Select Ask WattBot
5. Type "Message the team"... send
6. Input your question......1 Replies34 Views
I assume that you are directing this question to me..... no I don't work for PP. The Community Forum is for PP customers to converse about various things including "how to" scenarios.
You...5 Replies57 Views
Welcome to the Community Forum for PP members.
If you want to increase your DD payment then you need to do this via your App. Go to Help and open Ask WattBot
Then type "Message the...2 Replies40 Views
As this is your first post to the Community Forum for PP customers, Welcome. Like myself, Community members don't actually work for PP, we are all customers of PP. As indeed you will...4 Replies61 Views
Thread: Smart meter
If you have a look through the App or PP Website, you will ffind that there is an immense amount of infinformation/faq/posts regregarding PP's programme for the installation of...2 Replies59 Views
I'm a hermit living at the top of a mountain on an island........what's in it for me..... Lol 🤔🤗🤑😝😧9 Replies285 Views
Thread: Reuse coffee jar lids
Good to see the re-use of containers.
My coffee ☕ of choice at home is Tassimo.......using plastic T Discs.........I did feel really "bad" about throwing the T Discs in the general...15 Replies532 Views
Thread: Scotland and smart meters
So sorry if I've crossed an imaginary line.......didn't see it tbh.......ooops, that could be mistaken for sarcastic humour. Gotta get a grip on myself, I'm letting myself down !!...9 Replies220 Views
Posted by Gray4276, 14-07-19
Can't seem to see the World Superbikes round from Laguna Seca (California) in this poll. A Brit is leading the championship.
So I'll be watching 3 events..... definitely not including...13 Replies143 Views
Posted by Gray4276, 13-07-19Thread: Where’s my £25?
Please forgive me if I've got this next comment wrong.
I thought that the recipient of the voucher code had to input the code into their Amazon account to activate it. So if they have...24 Replies614 Views
Thread: What made me happy today
Getting my gorgeous 12 yr old boxer bitch "Holly" back from the Vet's after having a cancerous lump removed from behind her right armpit. What a dog 🐕 she is. 🙏🖖👍496 Replies28,862 Views
Thread: Estimated readings
Hi Crawlingthewalls, (loving the name btw)
When you say "on the day requested".......do you mean
1. "as per the date contained within the email"........or, do you mean
2. "on the day the email...9 Replies130 Views