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Type: Posts; User: Marc

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  1. Great thread Bev :up: OK, I have a question. I...

    Posted by Marc, 18-07-19
    Thread: Healthy bodies
    Great thread Bev :up:
    OK, I have a question.
    I need to shift a few pounds, and I'm not really into gyms or running due to a slightly dodgy back.
    People talk about walking 10k steps a day, which I...
    5 Replies
    48 Views
  2. Hi again @Letitia McCafferty...

    Posted by Marc, 18-07-19
    Hi again @Letitia McCafferty
    I've had a chat with our Member services team about this.
    Your gas shipper change (with PP) will be done by Saturday.
    This means the supplier you want to switch to can...
    18 Replies
    612 Views
  3. Hi SMM I think the reply from woz about Magnum...

    Posted by Marc, 18-07-19
    Hi SMM
    I think the reply from woz about Magnum Utlities carrying out a pre-install check is right.
    No need to message our team on this occasion though. You can register your interest in a SMETS2...
    6 Replies
    360 Views
  4. Good morning Letitia McCafferty Sorry to hear...

    Posted by Marc, 18-07-19
    Good morning Letitia McCafferty
    Sorry to hear that your switch has been blocked. As Nataly outlined earlier, this has happened because we're in the process of changing gas shippers.

    What is a gas...
    18 Replies
    612 Views
  5. Poll: Hi Chris Great to hear you're a happy PP member!...

    Posted by Marc, 16-07-19
    Hi Chris
    Great to hear you're a happy PP member!
    Welcome to the community, and thanks for posting.:)
    A lot of our Members agree with you, that the simple variable tariff makes sense.


    Check...
    59 Replies
    5,738 Views
  6. We’re doubling our rewards to £50 each when you refer a friend to Pure Planet

    Posted by Marc, 16-07-19
    Hi everyone

    We’ve got some very exciting news to share with our Members. :o

    From today for a limited time you’ll share £100 with every friend or family member you refer to Pure Planet!

    Tap...
    9 Replies
    272 Views
  7. I know the feeling! ;) Good shout schase...

    Posted by Marc, 16-07-19
    I know the feeling! ;)



    Good shout schase
    I'm flagging this up to our tech team. I'm pretty sure it's in their plans for bits and bobs to fix following the new web account launch, but just in...
    4 Replies
    103 Views
  8. Hi jenn2477 Welcome to the community! Thanks...

    Posted by Marc, 16-07-19
    Hi jenn2477
    Welcome to the community!
    Thanks for posting.
    The replies from Duppy and Jon1 are both spot on - nice one guys for helping out a fellow Member of PP.:raisinghands:
    Hope that explains...
    3 Replies
    85 Views
  9. What happens if you type 'message the team' in...

    Posted by Marc, 16-07-19
    What happens if you type 'message the team' in WattBot?
    8 Replies
    79 Views
  10. Good to see you JennyR68 :o

    Posted by Marc, 15-07-19
    Good to see you JennyR68 :o
    86 Replies
    3,394 Views
  11. Pure Planet app update - download version 7.21.3 now

    Posted by Marc, 15-07-19
    Hi everyone

    Just to let you know we’ve got an updated version of your Pure Planet app.

    Version number 7.21.3 has some bug fixes. Head to the App Store or Google Play to download it. The new...
    0 Replies
    82 Views
  12. Hi schase Good to hear you're pleased we've got...

    Posted by Marc, 15-07-19
    Hi schase
    Good to hear you're pleased we've got web! :)


    If your PP email and community email are the same, you'll be able to access both from web at the same time. I do. If I'm logged into my...
    4 Replies
    103 Views
  13. Hi catmac1997 Welcome to the community! Cheers...

    Posted by Marc, 15-07-19
    Hi catmac1997
    Welcome to the community!
    Cheers for posting. Jon1 and woz are both spot on here. The landlord just needs to join us and then s/he can decice whether to stay or switch.
    BTW I've...
    5 Replies
    33 Views
  14. Hi Bev T Welcome to the community! Cheers for...

    Posted by Marc, 15-07-19
    Thread: Gas meter
    Hi Bev T
    Welcome to the community!
    Cheers for posting.:up:
    What kind of meter is it? Is it a smart meter installed by a different supplier?
    2 Replies
    40 Views
  15. Hi Jimbo64 Check out this post...

    Posted by Marc, 15-07-19
    Thread: Amazon Vouchers
    Hi Jimbo64
    Check out this post which has some trouble-shooting tips.
    If they don't help, woz is spot on, our virtual assistant WattBot can take your referral details and sort this for you :up:
    2 Replies
    76 Views
  16. :joy:;)

    Posted by Marc, 15-07-19
    :joy:;)
    496 Replies
    28,792 Views
  17. Fantastic news Gray4276 :o

    Posted by Marc, 12-07-19
    Fantastic news Gray4276 :o
    496 Replies
    28,792 Views
  18. Nice pic woz ;)

    Posted by Marc, 12-07-19
    Nice pic woz ;)
    7 Replies
    128 Views
  19. Hi all Here's a link to a post with the replies...

    Posted by Marc, 12-07-19
    Hi all
    Here's a link to a post with the replies.
    Thanks again for taking part in this Q&A. Some really interesting questions :up:
    13 Replies
    438 Views
  20. Solar power community Q&A - the replies

    Posted by Marc, 12-07-19
    Thanks everyone for taking part in a Pure Planet Community Q&A about solar power.

    Following a recent visit to a solar farm in Devon, we invited questions from Members about solar power.

    One of...
    0 Replies
    60 Views
  21. 22 Replies
    889 Views
  22. Hey ChrisH I've just posted an update on IHD...

    Posted by Marc, 11-07-19
    Hey ChrisH
    I've just posted an update on IHD issues over here.
    It's related to IHDs in the North. In your case our Smart team are checking it out :up:
    22 Replies
    889 Views
  23. Smart meter IHD issues update

    Posted by Marc, 11-07-19
    Hi everyone

    We have an update to share about issues with some of our Members’ smart meters’ in-home displays.

    We’ve been looking into why some Members who’ve had 2nd generation smart meters...
    3 Replies
    202 Views
  24. There was a young man named White ​Whose speed...

    Posted by Marc, 11-07-19
    Thread: Poetry Corner
    There was a young man named White
    ​Whose speed was much faster than light.
    He set out one day,
    In a relative way,
    And returned on the previous night.

    I'm sure you could remember some of yours...
    6 Replies
    117 Views
  25. Good shout woz I had a listen last night. Didn't...

    Posted by Marc, 11-07-19
    Good shout woz
    I had a listen last night. Didn't get the whole way through (emergency with a cat. Long story, had to be there).
    From what I heard it was positive. More EVs coming, prices will drop...
    1 Replies
    77 Views