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Type: Posts; User: woz

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  1. good point well made Gray...it doesn't add them...

    Posted by woz, 18-07-19
    good point well made Gray...it doesn't add them up for you, mind you even if it did it wouldn't be any annual use until a year had passed (which is hardly the fault of PP)
    I still think a...
    5 Replies
    30 Views
  2. hi riyaaz ​also, you won't get the first...

    Posted by woz, 18-07-19
    Thread: Bill
    hi riyaaz
    ​also, you won't get the first statement until you've been with PP a month from your switch date.
    4 Replies
    8 Views
  3. Have you tried another device or a computer? (you...

    Posted by woz, 18-07-19
    Thread: Blocked switch
    Have you tried another device or a computer? (you can use PP on a PC now), but sounds like your account is stuck.
    ...in which case send a DM HERE or top right, to marc or nataly
    5 Replies
    22 Views
  4. yep but in a lot of cases the only thing the 5th...

    Posted by woz, 18-07-19
    yep but in a lot of cases the only thing the 5th wire controls is whether the meter is at low or high rate (mine) and agreed that's what I'm thinking (basket)

    for 3Ф, 3 single rate meters was good...
    7 Replies
    25 Views
  5. hi jon1 I don't understand why it's the 5th wire...

    Posted by woz, 18-07-19
    hi jon1
    I don't understand why it's the 5th wire that's the issue, I think it depends on whether there is a circuit which only energises at low rate.
    ​ That's what I'm trying to establish. My E7...
    7 Replies
    25 Views
  6. hi David I'm assuming you're using the app? Can...

    Posted by woz, 18-07-19
    Thread: Blocked switch
    hi David
    I'm assuming you're using the app?
    Can you try or have you tried deleting the app and reloading it?
    If still no joy you'll need to send a direct message through the community to either...
    5 Replies
    22 Views
  7. hi Gwenffrwd easily sorted, go to help in app or...

    Posted by woz, 18-07-19
    Thread: In credit
    hi Gwenffrwd
    easily sorted, go to help in app or online logged in, ask wattbot, type "message the team" and ask for a part refund/direct debit review as your payments may be set too high depending...
    1 Replies
    8 Views
  8. hi David unsure of time scale, you may need to...

    Posted by woz, 18-07-19
    Thread: Blocked switch
    hi David
    unsure of time scale, you may need to re-apply, so try re-applying, if you can't or it won't work send a message through help/wattbot, type "message the team" and ask what the status of...
    5 Replies
    22 Views
  9. Just checking Bev...I thought there were. I...

    Posted by woz, 18-07-19
    Just checking Bev...I thought there were.
    I think I've developed a Smart Meter allergy, either that or I've been abducted by aliens...
    7 Replies
    25 Views
  10. Mavis McGrew... don't ask...

    Posted by woz, 18-07-19
    Thread: Confessions...
    Mavis McGrew...
    don't ask...
    10 Replies
    95 Views
  11. Has anyone on Economy 7 had a smart meter installed?

    Posted by woz, 18-07-19
    Please could any PP customer who is on Economy 7 and who has had a smart meter installed by PP post a reply here please?
    ​Thanks!
    2498
    7 Replies
    25 Views
  12. Google translate, but had to guess the language...

    Posted by woz, 18-07-19
    Thread: Paying my dues
    Google translate, but had to guess the language and if that's the problem.
    I've probably terminally insulted the original poster....
    6 Replies
    69 Views
  13. hi Johnxholland This whole E7 thing is a mess,...

    Posted by woz, 18-07-19
    hi Johnxholland
    This whole E7 thing is a mess, It's been queried and we are awaiting more info.
    My understanding (which could be wrong, I'm awaiting clarification) is where the existing dumb meter...
    7 Replies
    126 Views
  14. hi Erika there has been some shenanigans over...

    Posted by woz, 18-07-19
    hi Erika
    there has been some shenanigans over slightly incorrectly charged mem. fees which allegedly have only affected members who were billed on 29th to 31st (or was it 29 - 1st can't remember),...
    4 Replies
    45 Views
  15. hi Tedz this has already been raised and it's...

    Posted by woz, 18-07-19
    hi Tedz
    this has already been raised and it's work in progress. I and others have said the same.
    Also gas and electric should have their own charts. (with their own scales)
    If it's any help the...
    5 Replies
    30 Views
  16. Hi stanimir Answered above, so I'm not sure what...

    Posted by woz, 18-07-19
    Thread: Paying my dues
    Hi stanimir
    Answered above, so I'm not sure what you need. You can pay a one off payment please see link in post above.
    So...please will you help us to help you?
    1. Why have you got a bill?
    2....
    6 Replies
    69 Views
  17. haha...I could write a book with mine.. but I'm...

    Posted by woz, 18-07-19
    Thread: Confessions...
    haha...I could write a book with mine..
    but I'm not going to...
    10 Replies
    95 Views
  18. Lovely! (really!) I'm envious that you could...

    Posted by woz, 18-07-19
    Thread: Poetry Corner
    Lovely! (really!)

    I'm envious that you could remember the first bit when you got to the end but that's a different thread.
    (You should have used a pen, it's very hard to write on a towel with a...
    6 Replies
    117 Views
  19. I don't know if this is relevant, but my chart...

    Posted by woz, 18-07-19
    Thread: Usage data
    I don't know if this is relevant, but my chart isn't populated with months that haven't been yet, it ends at June as I would expect it to (I'm not interested in months that haven't happened yet...
    3 Replies
    39 Views
  20. hi LA1405 don't stress about estimated readings...

    Posted by woz, 17-07-19
    Thread: Meter readings.
    hi LA1405
    don't stress about estimated readings because as soon as you submit the real ones it corrects the statement, and unless the estimate was way way way out (which it won't ever be if you...
    3 Replies
    47 Views
  21. haha. You're not getting away with it that...

    Posted by woz, 17-07-19
    Thread: Confessions...
    haha. You're not getting away with it that easily....
    10 Replies
    95 Views
  22. hi jenlizmac1 Sadly the algorithm which decides...

    Posted by woz, 17-07-19
    hi jenlizmac1
    Sadly the algorithm which decides whether you get this message is worse than useless, I say this because in the unlikely event that you were to actually mistype your readings and get...
    2 Replies
    30 Views
  23. Send a DM (direct message) HERE...

    Posted by woz, 17-07-19
    Thread: Name
    Send a DM (direct message) HERE - little envelope top right to either marc or nataly.
    3 Replies
    38 Views
  24. Which one, community or account?

    Posted by woz, 17-07-19
    Thread: Name
    Which one, community or account?
    3 Replies
    38 Views
  25. I feel your pain...arghhhh...but it's not PP's...

    Posted by woz, 17-07-19
    I feel your pain...arghhhh...but it's not PP's fault, it's cover-all policies to apply individual circumstances that don't fit.
    ​(The computer says no)
    The fitting of the SM should depend on the...
    5 Replies
    221 Views