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Type: Posts; User: Renate

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  1. I have tried many times since yesterday, still...

    Posted by Renate, 06-03-18
    I have tried many times since yesterday, still not connecting. There needs to be an alternative offered, rather than just via your phone app. Not impressed.

    - - - Updated - - -

    Okay, I’ve...
    110 Replies
    22,990 Views
  2. I will keep trying. Only had the phone a month or...

    Posted by Renate, 05-03-18
    I will keep trying. Only had the phone a month or so and have used ~20% of available storage so unlikely to be a fault with the phone.
    110 Replies
    22,990 Views
  3. Just tried to respond to this via email on my...

    Posted by Renate, 05-03-18
    Just tried to respond to this via email on my computer but it failed to deliver.

    Phone: iPhone SE
    iOS: 11.2.6
    Home WiFi working fine, upload ~5Mb, download ~90Mb
    110 Replies
    22,990 Views
  4. I am also struggling to even get to the page for...

    Posted by Renate, 05-03-18
    I am also struggling to even get to the page for submitting my meter readings. I have the latest version of the app (7.0.13), but when I tap on My Account it just says Trying to connect but times...
    110 Replies
    22,990 Views