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  1. well i guess you have a point there, but there i...

    Posted by BobS, 19-08-19
    well i guess you have a point there, but there i was happily knowing EXACTLY what i was using each month, now i have a few missed months:P hopefully it will rectify itself next month.
    25 Replies
    33,952 Views
  2. I'm happy enough with them, but now seemingly...

    Posted by BobS, 19-08-19
    I'm happy enough with them, but now seemingly have less control over my account than i had before which frankly is not how the entire smart meter thing is being sold eh
    25 Replies
    33,952 Views
  3. And it would appear i need to. Electric got...

    Posted by BobS, 19-08-19
    And it would appear i need to. Electric got ""closing" reading on 5/7/19 but gas has never had "closing" entered so when i read the metersd last week the app would NOT take the reading as it was "too...
    25 Replies
    33,952 Views
  4. To be fair the engineer was superb. HOWEVER I'm...

    Posted by BobS, 05-07-19
    To be fair the engineer was superb. HOWEVER I'm from a "documentation" background, why aren't the engineers aware that "adoption" takes "roughly XX minutes" at which point they can take a break and...
    25 Replies
    33,952 Views
  5. So here we are he did indeed arrive with meters...

    Posted by BobS, 05-07-19
    So here we are he did indeed arrive with meters and electric got changed over and hooked up, gas took some time and then the gas meter locked so he has now left with a "they'll let you know when i'll...
    25 Replies
    33,952 Views
  6. He was a little cagey in regards what he had been...

    Posted by BobS, 04-07-19
    He was a little cagey in regards what he had been sent, then said he needed to go to swansea tomorrow to get the correct gas meter and that they were having issues "connecting" them back to the main...
    25 Replies
    33,952 Views
  7. I thought pure planet were only fitting Smets2...

    Posted by BobS, 04-07-19
    I thought pure planet were only fitting Smets2 meter installs? Just had magnum utilities here and now i'm not convinced they are doing smaets2, he fumbled about saying he had the wrong gas meter etc...
    25 Replies
    33,952 Views
  8. Again I'm in the same situation. I have stopped...

    Posted by BobS, 15-10-18
    Again I'm in the same situation. I have stopped my direct debit to Eon as they are already in credit on my account. But they have to have the final readings from pure planet why hasn't this happened...
    13 Replies
    1,424 Views