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Type: Posts; User: Gwyndy

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  1. Hi Rosemary. There's a thread called 'supplier...

    Posted by Gwyndy, 24-08-19
    Hi Rosemary.

    There's a thread called 'supplier in 2 property' in which someone else asked the same question, please see that thread, which explains what you need to do.
    Basically, you can't (or...
    2 Replies
    44 Views
  2. Hi Tucker1. As a former Solarplicity customer,...

    Posted by Gwyndy, 23-08-19
    Hi Tucker1.

    As a former Solarplicity customer, who left before they imploded, I am genuinely shocked at your attitude towards Pure Planet, and the people in this forum.

    Pure Planet, unlike...
    22 Replies
    224 Views
  3. Hi Gemma. This is largely a Pure Planet...

    Posted by Gwyndy, 22-08-19
    Hi Gemma.

    This is largely a Pure Planet customer led portal.

    If you have issues that you are failing to resolve via the normal methods for contacting Pure Planet, may I suggest that you send a...
    5 Replies
    83 Views
  4. Hi As you are probably aware, Pure Planet's...

    Posted by Gwyndy, 22-08-19
    Thread: Bill
    Hi

    As you are probably aware, Pure Planet's billing system is set up to be lower in the summer months, and higher in the winter months.

    I would suggest you start by reading, this regarding...
    2 Replies
    39 Views
  5. Poll: I have little faith in the recommendations of...

    Posted by Gwyndy, 22-08-19
    I have little faith in the recommendations of people who are being rewarded to encourage someone to switch.
    The Bulb Facebook page, when I was planning to move to them, was flooded with people...
    4 Replies
    148 Views
  6. Hi NAT. My App is apparently version number...

    Posted by Gwyndy, 22-08-19
    Hi NAT.
    My App is apparently version number 7.30.2, which I assume is the latest one as the Play store is not offering an upgrade.

    My bill is theoretically due in 3-4 days, but I've not been...
    15 Replies
    403 Views
  7. Looks like I'm not going to get my money, they...

    Posted by Gwyndy, 16-08-19
    Looks like I'm not going to get my money, they ceased trading:
    ...
    5 Replies
    148 Views
  8. I had to replace Kate's iPhone SE two months ago,...

    Posted by Gwyndy, 12-08-19
    I had to replace Kate's iPhone SE two months ago, it wasn't even 2 years old. Kate put it on charge, and when she took it off charge the screen was black, I took it to the O2 shop who tried a few...
    15 Replies
    298 Views
  9. Adds....

    Posted by Gwyndy, 12-08-19
    Well, this discussion went a wee bit off-track didn't it?

    ;))

    My apologies for the typo Wiz/Woz.

    Mark

    I'll continue researching the various options.
    As Curry's categorically told me...
    21 Replies
    216 Views
  10. Poll: As the, so far, only person who has said 'yes we...

    Posted by Gwyndy, 11-08-19
    As the, so far, only person who has said 'yes we should,' I'm going to offer some slight 'justification' of my viewpoint.

    If, by paying a bit extra, I'm supporting someone else's decision to do...
    24 Replies
    341 Views
  11. Hi Wiz That was part of why I asked about 4K...

    Posted by Gwyndy, 11-08-19
    Hi Wiz

    That was part of why I asked about 4K monitors, the only way I could see to get the 'sharpness' back after fiddling with the settings, was by getting the density back up.


    I've tried...
    21 Replies
    216 Views
  12. Hi Woz To clarify, yes there is a specific 'PC...

    Posted by Gwyndy, 11-08-19
    Hi Woz

    To clarify, yes there is a specific 'PC input' on the back, it's an old VGA type connector, I presume that is what the setting for PC is in 'Input Select.'

    Considering that I have a less...
    21 Replies
    216 Views
  13. Hi Woz I don't have a specific PC Input,...

    Posted by Gwyndy, 11-08-19
    Hi Woz



    I don't have a specific PC Input, it's got 4 HDMI Ins, just labelled as HDMI 1 to HDMI 4



    Approximately 150 cm - 175 cm at the moment.
    21 Replies
    216 Views
  14. Perhaps I have a warped mind, because I thought...

    Posted by Gwyndy, 10-08-19
    Perhaps I have a warped mind, because I thought some of these were obvious, or I'm just lazy.

    Die (by) Lard.
    Die (by) Lard 2: Die (in the) Larder.
    Die (by) Lard 3: Die hard with a vegan...
    76 Replies
    2,313 Views
  15. Hi Ghaz. Assuming you are willing to take...

    Posted by Gwyndy, 10-08-19
    Hi Ghaz.

    Assuming you are willing to take advice from someone who is in the possession of a mere History degree.

    May I suggest that you create a template document, that you can the copy and...
    6 Replies
    113 Views
  16. PC Monitors, anyone bought one recently?

    Posted by Gwyndy, 10-08-19
    Hi Girls and Guys.

    As you may, or may not, be aware - I'm currently in the throes of a house reorganisation.

    As part of this, I'm merging some of the contents of what was our 'computer room,'...
    21 Replies
    216 Views
  17. It was an Ericsson, (T-28 I think) from way back...

    Posted by Gwyndy, 10-08-19
    It was an Ericsson, (T-28 I think) from way back in the days before that 'Ericsson' was prefaced with 'Sony-.'

    Ah, those heady days when I used to buy phones outright, rather than having a...
    15 Replies
    298 Views
  18. Leaving it a bit late now? ​

    Posted by Gwyndy, 08-08-19
    Leaving it a bit late now?
    11 Replies
    149 Views
  19. Hi Ben. This is a community forum, it's not an...

    Posted by Gwyndy, 08-08-19
    Hi Ben.

    This is a community forum, it's not an official helpdesk.

    If you want to know why Pure Planet have rejected the switch, you need to:

    Go to the App.
    Hit the three bars top right....
    5 Replies
    169 Views
  20. Hi Bala. As an 'uneducated guess' - I would...

    Posted by Gwyndy, 08-08-19
    Hi Bala.

    As an 'uneducated guess' - I would say you would have to do the following.

    Open a 'new account' for the new home.

    Then close the 'old account' when you leave the old home.
    ...
    3 Replies
    70 Views
  21. Hi 1cheesepasty As I understand it from when I...

    Posted by Gwyndy, 08-08-19
    Hi 1cheesepasty

    As I understand it from when I was with my previous supplier, the National Database is held centrally, it's not held by a supplier.

    Addresses on that database should, if my...
    11 Replies
    149 Views
  22. Would someone mind removing his personal email...

    Posted by Gwyndy, 01-08-19
    Would someone mind removing his personal email address? I don't think it should be shared here?
    I guess we'll hust havevto wait and see if he returns.

    I think Error 28:1 means that the IHD is...
    4 Replies
    165 Views
  23. Old supplier 'sold customers' does this affect refund?

    Posted by Gwyndy, 30-07-19
    Hi folks.

    Being unable to find any record of Solarplicity returning the £20.05 they owed me in my final statement, I went to their website this morning to send a message.
    I was greeted with this....
    5 Replies
    148 Views
  24. Lovely spotlight Stephen, nice to see another...

    Posted by Gwyndy, 19-07-19
    Lovely spotlight Stephen, nice to see another Montalbano fan.
    I just wish BBC4 would catch-up with the latest series, they seem to be one behind at the moment.
    7 Replies
    722 Views
  25. Hi wotnohair. Either June or July is missing...

    Posted by Gwyndy, 17-07-19
    Thread: Usage data
    Hi wotnohair.

    Either June or July is missing on mine as well, my July bill isn't due for another 10 days, but I find that it odd August to November are there if the issue is a lack of data.
    ​...
    18 Replies
    347 Views