Type: Posts; User: Nataly
Great news! More people are switching energy supplier and choosing renewables :D
A recent survey carried out by the Energy Switch Guarantee has revealed that choosing a green supplier is becoming...0 Replies16 Views
Just 2 weeks until Stranger Things 3 week is upon us!!:eek::eek: reckon I'll have watched them all by the end of that weekend..72 Replies6,713 Views
Thread: Gas meter readings
Hey Sea View Drive 3
This definitely doesn't sound right - looks like you've been chatting with Oliver from our member services team as your previous supplier hadn't updated the national gas...3 Replies37 Views
Where do you think pizza toppings should be - on top of the cheese, or under it?
One of the PP team was discussing that a piece of ham was hidden underneath his cheese and it triggered a debate,...5 Replies45 Views
Thread: Reuse coffee jar lids
SO when I lived in Italy I was obsessed with Grom's gelateria (that was 5 mins walk from my flat) and went there all the time. I was gutted to come home and not be able to get it anymore, but then I...6 Replies126 Views
Posted by Nataly, 17-06-19Thread: Left with credit on meter
Did you switch away from Pure Planet? Your final statement would look slightly different to any previous statements, as it says "your final energy bill" at the top.
As Strutt...7 Replies80 Views
We're still checking this out with our smart installers:up: - if there's an issue preventing the install we'll be in touch next week.
If they can go ahead with it, they'll give you a call to...26 Replies313 Views
Thread: WattBot not working
One of our team replied to your chat this morning - this may sound stupid, but could you also check if you're logged in?
Our latest message should be appearing when you go...11 Replies121 Views
It's a bit confusing, I think it'll be easier to split this into traditional meters and smart meters:
- if we fit a smart meter at someone's property, while they're with us...26 Replies313 Views
Thread: Your top 3 favourite films
Yes amazing soundtrack! Have seen it so many times.. my favourite scene is when they do a dance to Bowie. Silly and always makes me smile. :up:
Bit of a vampire fan then! Did you see What We Do in...28 Replies425 Views
Looks like you've been chatting with Leon from our Member Services team who's let you know we didn't seem to receive your email.
You can attach your meter photos in that chat by...7 Replies109 Views
Thread: Extra payments
Hey Steve Pearson
Yup that definitely doesn't sound right - we'd only ever collect your agreed monthly Direct Debit.
It could be that you've received a consolidated bill?
I've passed this...8 Replies86 Views
As far as we're aware, your smart meter installation should be fine even if your current meter is economy 7. The smart meter would be installed as single rate, as we only have one tariff. Then if you...26 Replies313 Views
Thread: £25 Amazon.Voucher
Hey Fritz - nice to hear you referred someone to PP :up:
Just FYI I've moved your post to our section 'how to refer friends and earn £25' where you'll find lots of advice and info on this.
I...2 Replies62 Views
Thread: Smart meter advice
Hey Nic Davis
Just FYI I've moved this to our Smart Meters section where you'll find lots of great advice:raisinghands:
May be worth reading some of our FAQs on whether PP can support your...9 Replies165 Views
Thread: Cannot read my gas meter
Hey randomgamer and welcome to the Community!;-)))
Absolutely a great place to ask - there's lots of other PP members around who are happy to help.
Have you read the link Duppy posted?
Are...2 Replies54 Views
Hey LaraGil and welcome to the Community!
Just FYI I've merged your posts into one place to make it easier to see all the replies :up:
woz is absolutely right - looks like we'd been emailing...7 Replies109 Views
I checked this out with our Member Services team - looks like you already have a WattBot chat open with Fran.
To view your previous messages and her reply just log...10 Replies329 Views
Thread: Food miles.
I haven't done this... BUT... I would fly to the States just to get a cinnamon crunch bagel from Panera.
I'm going on holiday to Spain next week - there are a few places I...5 Replies91 Views
To give you a clue, running the average UK home would release around 135 tonnes of CO2 over a 50 year period.
Or another clue, the typical person would emit roughly 800 tonnes of CO2 over 100...0 Replies53 Views
Hey Chris Ho and welcome to the Community:raisinghands:
Do you know if your supply is 'related' or not? (on your past statements, did they show more than one MPAN? or do you have 2 electricity...3 Replies62 Views
Thread: Refund of my credit balance
Just FYI I've merged your posts together so that all the replies are in one place, and to avoid having duplicates as this can be confusing!
Angelabikerbabe is spot on :up:
We...4 Replies103 Views