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Type: Posts; User: Nataly

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  1. More people choosing renewable energy when switching supplier

    Posted by Nataly, 18-06-19
    Great news! More people are switching energy supplier and choosing renewables :D

    A recent survey carried out by the Energy Switch Guarantee has revealed that choosing a green supplier is becoming...
    0 Replies
    16 Views
  2. Just 2 weeks until Stranger Things 3 week is upon...

    Posted by Nataly, 18-06-19
    Just 2 weeks until Stranger Things 3 week is upon us!!:eek::eek: reckon I'll have watched them all by the end of that weekend..
    72 Replies
    6,713 Views
  3. Hey Sea View Drive 3 This definitely doesn't...

    Posted by Nataly, 18-06-19
    Hey Sea View Drive 3

    This definitely doesn't sound right - looks like you've been chatting with Oliver from our member services team as your previous supplier hadn't updated the national gas...
    3 Replies
    37 Views
  4. Pizza toppings - over or under the cheese?

    Posted by Nataly, 18-06-19
    Where do you think pizza toppings should be - on top of the cheese, or under it?

    One of the PP team was discussing that a piece of ham was hidden underneath his cheese and it triggered a debate,...
    5 Replies
    45 Views
  5. SO when I lived in Italy I was obsessed with...

    Posted by Nataly, 18-06-19
    SO when I lived in Italy I was obsessed with Grom's gelateria (that was 5 mins walk from my flat) and went there all the time. I was gutted to come home and not be able to get it anymore, but then I...
    6 Replies
    126 Views
  6. Great idea tonyp :up: We also use the tins...

    Posted by Nataly, 18-06-19
    Great idea tonyp :up:

    We also use the tins (note - the lavazza coffee tins are also great for this) to store new coffee granules, or different types of herbal tea bags :)
    6 Replies
    126 Views
  7. Hey Tylerjbrown1 Did you switch away from Pure...

    Posted by Nataly, 17-06-19
    Hey Tylerjbrown1

    Did you switch away from Pure Planet? Your final statement would look slightly different to any previous statements, as it says "your final energy bill" at the top.

    As Strutt...
    7 Replies
    80 Views
  8. We're still checking this out with our smart...

    Posted by Nataly, 07-06-19
    Thread: Economy 7 Meter
    We're still checking this out with our smart installers:up: - if there's an issue preventing the install we'll be in touch next week.

    If they can go ahead with it, they'll give you a call to...
    26 Replies
    313 Views
  9. Hey AndyL One of our team replied to...

    Posted by Nataly, 07-06-19
    Hey AndyL



    One of our team replied to your chat this morning - this may sound stupid, but could you also check if you're logged in?

    Our latest message should be appearing when you go...
    11 Replies
    121 Views
  10. Checking-in online for my flight to Spain this...

    Posted by Nataly, 07-06-19
    Checking-in online for my flight to Spain this evening... :rolleyes:

    I'm off for a week of tapas and sunshine :up: (and maybe some sangria)
    443 Replies
    25,368 Views
  11. Hey woz It's a bit confusing, I think it'll be...

    Posted by Nataly, 07-06-19
    Thread: Economy 7 Meter
    Hey woz

    It's a bit confusing, I think it'll be easier to split this into traditional meters and smart meters:


    Smart:
    - if we fit a smart meter at someone's property, while they're with us...
    26 Replies
    313 Views
  12. Yes amazing soundtrack! Have seen it so many...

    Posted by Nataly, 07-06-19
    Yes amazing soundtrack! Have seen it so many times.. my favourite scene is when they do a dance to Bowie. Silly and always makes me smile. :up:

    Bit of a vampire fan then! Did you see What We Do in...
    28 Replies
    425 Views
  13. Hey LaraGil Looks like you've been chatting...

    Posted by Nataly, 07-06-19
    Thread: Billing
    Hey LaraGil

    Looks like you've been chatting with Leon from our Member Services team who's let you know we didn't seem to receive your email.

    You can attach your meter photos in that chat by...
    7 Replies
    109 Views
  14. Hey Steve Pearson Yup that definitely doesn't...

    Posted by Nataly, 07-06-19
    Thread: Extra payments
    Hey Steve Pearson

    Yup that definitely doesn't sound right - we'd only ever collect your agreed monthly Direct Debit.

    It could be that you've received a consolidated bill?

    I've passed this...
    8 Replies
    86 Views
  15. As far as we're aware, your smart meter...

    Posted by Nataly, 06-06-19
    Thread: Economy 7 Meter
    As far as we're aware, your smart meter installation should be fine even if your current meter is economy 7. The smart meter would be installed as single rate, as we only have one tariff. Then if you...
    26 Replies
    313 Views
  16. Hey Fritz - nice to hear you referred someone to...

    Posted by Nataly, 06-06-19
    Hey Fritz - nice to hear you referred someone to PP :up:

    Just FYI I've moved your post to our section 'how to refer friends and earn £25' where you'll find lots of advice and info on this.

    I...
    2 Replies
    62 Views
  17. Hey Nic Davis Just FYI I've moved this to our...

    Posted by Nataly, 06-06-19
    Hey Nic Davis

    Just FYI I've moved this to our Smart Meters section where you'll find lots of great advice:raisinghands:

    May be worth reading some of our FAQs on whether PP can support your...
    9 Replies
    165 Views
  18. Hey randomgamer and welcome to the...

    Posted by Nataly, 06-06-19
    Hey randomgamer and welcome to the Community!;-)))

    Absolutely a great place to ask - there's lots of other PP members around who are happy to help.

    Have you read the link Duppy posted?
    Are...
    2 Replies
    54 Views
  19. Hey Gazza19 Is your meter still showing signs...

    Posted by Nataly, 06-06-19
    Hey Gazza19

    Is your meter still showing signs of being faulty?

    Good suggestion by Jon1 :up:
    6 Replies
    134 Views
  20. Hey LaraGil and welcome to the Community! Just...

    Posted by Nataly, 06-06-19
    Thread: Billing
    Hey LaraGil and welcome to the Community!

    Just FYI I've merged your posts into one place to make it easier to see all the replies :up:
    woz is absolutely right - looks like we'd been emailing...
    7 Replies
    109 Views
  21. Hey Davidrobert1 I checked this out...

    Posted by Nataly, 06-06-19
    Hey Davidrobert1



    I checked this out with our Member Services team - looks like you already have a WattBot chat open with Fran.

    To view your previous messages and her reply just log...
    10 Replies
    329 Views
  22. I haven't done this... BUT... I would fly to the...

    Posted by Nataly, 06-06-19
    Thread: Food miles.
    I haven't done this... BUT... I would fly to the States just to get a cinnamon crunch bagel from Panera.
    Mmmmmmmmmmmmmm.

    I'm going on holiday to Spain next week - there are a few places I...
    5 Replies
    91 Views
  23. Poll: What's the climate cost of Trump's state visit?

    Posted by Nataly, 05-06-19
    To give you a clue, running the average UK home would release around 135 tonnes of CO2 over a 50 year period.

    Or another clue, the typical person would emit roughly 800 tonnes of CO2 over 100...
    0 Replies
    53 Views
  24. Hey Chris Ho and welcome to the...

    Posted by Nataly, 05-06-19
    Hey Chris Ho and welcome to the Community:raisinghands:

    Do you know if your supply is 'related' or not? (on your past statements, did they show more than one MPAN? or do you have 2 electricity...
    3 Replies
    62 Views
  25. Hey Kerrybushe Just FYI I've merged your...

    Posted by Nataly, 05-06-19
    Hey Kerrybushe

    Just FYI I've merged your posts together so that all the replies are in one place, and to avoid having duplicates as this can be confusing!
    Angelabikerbabe is spot on :up:

    We...
    4 Replies
    103 Views