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Type: Posts; User: Gwyndy

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  1. Hi palace 67. That's very nice of you, but you...

    Posted by Gwyndy, 15-10-19
    Thread: Billing
    Hi palace 67.

    That's very nice of you, but you are kind of wasting your time posting it here, because we can't help you.
    You are talking to your fellow PurePlanet customers.

    You need to open...
    2 Replies
    42 Views
  2. 27000 KwH! Is that mainl on charging the electric...

    Posted by Gwyndy, 14-10-19
    27000 KwH! Is that mainl on charging the electric car Jon?
    4 Replies
    143 Views
  3. What exactly was the question, as the 'two side...

    Posted by Gwyndy, 12-10-19
    What exactly was the question, as the 'two side arguments' of climate change could be read as the 'positives' and 'negatives' of 'Climate Change.'
    10 Replies
    279 Views
  4. Hi Jimhuse As Pure Planet is a app only...

    Posted by Gwyndy, 11-10-19
    Hi Jimhuse

    As Pure Planet is a app only supplier, and has no call centre, something which may be 'only a phonecall' might be hard to arrange.

    The only thing I can do is reiterate what...
    7 Replies
    155 Views
  5. Wait, there's a coffee thread? How on earth...

    Posted by Gwyndy, 09-10-19
    Wait, there's a coffee thread?

    How on earth did I miss that?

    Nice write-up by the way Gray4276!

    :D
    2 Replies
    174 Views
  6. Hi What model is your smart meter? Regards...

    Posted by Gwyndy, 08-10-19
    Hi

    What model is your smart meter?

    Regards
    Gwynd
    5 Replies
    99 Views
  7. Hi Mick. Can I just confirm. Did you...

    Posted by Gwyndy, 08-10-19
    Hi Mick.

    Can I just confirm.


    Did you actually try typing in 'message the team'?

    WattBot is a pretty reasonable automated answering tool, if it can't help you, the only option you have to...
    3 Replies
    126 Views
  8. Light Gun and 6 games - ;) Flaming thing was...

    Posted by Gwyndy, 08-10-19
    Light Gun and 6 games - ;)

    Flaming thing was practically useless in anything but the darkest of rooms.

    Got to play what, at the time was a famous arcade game copy - 'Operation Wolf,' and a...
    23 Replies
    548 Views
  9. For those who are interested the Welsh Company...

    Posted by Gwyndy, 08-10-19
    For those who are interested the Welsh Company was called "Miles Gordon Technology" and the "New Spectrum" was the "Sam Coupe'", damn shame they went under.
    23 Replies
    548 Views
  10. I bought the Amstrad built one (was that the...

    Posted by Gwyndy, 08-10-19
    I bought the Amstrad built one (was that the ZX2?) - it's big 'selling point' was it came with a light gun.

    My friend had the rubber keyed one.

    We loved them so much, that during the late...
    23 Replies
    548 Views
  11. Any forum you are a member of, will have a...

    Posted by Gwyndy, 06-10-19
    Any forum you are a member of, will have a numbered list of members like that, it's just the database's way of keeping things tidy.

    It tells anyone visiting nothing more than if they looked up...
    23 Replies
    548 Views
  12. You're the 4291st profile created on the Forum...

    Posted by Gwyndy, 06-10-19
    You're the 4291st profile created on the Forum Jon,
    Not quite the same thing as the 4291st to join as the lowest numbers are normally allocated to the system administrators setting up the database....
    23 Replies
    548 Views
  13. Pure Planet's prices aren't fixed, so I can only...

    Posted by Gwyndy, 02-10-19
    Thread: Annual costs
    Pure Planet's prices aren't fixed, so I can only assume something increased in price after you joined.

    The 3100 KwH for electric, 12000 KwH for gas that you received in your formal quote is based...
    8 Replies
    209 Views
  14. To add to Duppy's message, as you couldn't seem...

    Posted by Gwyndy, 01-10-19
    To add to Duppy's message, as you couldn't seem to find it.

    Red 'Get a Quote' button top right.
    Postcode
    House number

    Then you get this screen - you want the highlighted option.

    2830
    3 Replies
    75 Views
  15. Forgive me, I've not read all the posts on here,...

    Posted by Gwyndy, 01-10-19
    Forgive me, I've not read all the posts on here, but a number of the ones I have leads me to believe that some customers have no understanding of how the National Grid works.

    So let me put this as...
    50 Replies
    1,756 Views
  16. A few years ago, our council in their infinite...

    Posted by Gwyndy, 28-09-19
    A few years ago, our council in their infinite wisdom gave us thermostatic valves for almost every room in the house.
    For some reason I don't understand, they didn't put one in the passageway So I...
    21 Replies
    305 Views
  17. 108 Replies
    85,887 Views
  18. You follow the advice given on your previous...

    Posted by Gwyndy, 28-09-19
    You follow the advice given on your previous question here:

    https://community.purepla.net/threads/7119-Credit-balance?p=37871#post37871

    Or you can read the FAQ guide here:...
    4 Replies
    110 Views
  19. I do, my wife's hospital bed blocks access to...

    Posted by Gwyndy, 21-09-19
    I do, my wife's hospital bed blocks access to both my current SMETS1 Smart Meter, and my Fusebox, it's a right pain in the arse having to move the bedroom around once a week just so I can get to the...
    11 Replies
    747 Views
  20. Poll: Given the choice, it's Burt's all the way for me...

    Posted by Gwyndy, 21-09-19
    Given the choice, it's Burt's all the way for me - oh those heady days of Sutton Scotney - I feel old now.

    However, as Kate's dairy and Gluten free, normally I buy Seabrook.
    19 Replies
    585 Views
  21. Hi Welcome to the community. The instructions...

    Posted by Gwyndy, 19-09-19
    Thread: Refund
    Hi Welcome to the community.

    The instructions are here https://community.purepla.net/content/213-I-think-I-m-overpaying-in-my-bills-What-do-I-do#ckb_start

    Regards
    Gwynd
    2 Replies
    56 Views
  22. Have you got a Pure Planet supplied SMETS 2 Smart...

    Posted by Gwyndy, 15-09-19
    Have you got a Pure Planet supplied SMETS 2 Smart Meter, or someone else's?
    2 Replies
    110 Views
  23. Just to be on the safe side, you are talking...

    Posted by Gwyndy, 15-09-19
    Thread: Contract
    Just to be on the safe side, you are talking about a contract with Pure Planet?
    3 Replies
    153 Views
  24. That's a really helpful first post Wilkij. I...

    Posted by Gwyndy, 12-09-19
    Thread: Payment's
    That's a really helpful first post Wilkij.
    I have to ask the obvious first question:

    Can you confirm that you were aware before making this complaint that PurePlanet splits its Direct Debits into...
    8 Replies
    222 Views
  25. Hi Angelica On the assumption that you have the...

    Posted by Gwyndy, 12-09-19
    Thread: bill
    Hi Angelica
    On the assumption that you have the app installed, if you go to "help' and enter 'pay bill' in 'Ask WattBot' you will get this screen.

    2756

    Which should allow you to make a one-off...
    1 Replies
    95 Views