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Type: Posts; User: Nataly

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  1. Hi rwoderich and welcome to the Community! It...

    Posted by Nataly, 24-06-19
    Hi rwoderich and welcome to the Community!

    It looks like you'd been emailing our Member Services team, as there's been an unrecorded meter exchange on your gas meter with a previous supplier and...
    3 Replies
    62 Views
  2. Anyone recognise where I was this weekend? ;) ...

    Posted by Nataly, 24-06-19
    Anyone recognise where I was this weekend? ;)

    2369
    2370
    91 Replies
    5,319 Views
  3. Hey Lorenzo12345 Sorry you're experiencing...

    Posted by Nataly, 24-06-19
    Hey Lorenzo12345

    Sorry you're experiencing this issue, our Member Services team is looking into what might be causing it now.

    Instead of tapping the 'moved into a Pure Planet home?' option,...
    17 Replies
    155 Views
  4. Hey James L and welcome to the PP Community...

    Posted by Nataly, 24-06-19
    Hey James L and welcome to the PP Community :raisinghands:

    Have you checked out our FAQ on how to read your smart meters?

    I'd also check to make sure the meter serial numbers on your send a...
    2 Replies
    38 Views
  5. Poll: Do best before dates matter?

    Posted by Nataly, 24-06-19
    Hi everyone,

    As I'm sure you've heard supermarkets are considering scrapping best before dates.

    It's mostly been on fruit and veg so far in shops like M&S and Tesco, do you think it should go...
    2 Replies
    41 Views
  6. Poll: I have a scar along the bottom of my chin... ...

    Posted by Nataly, 24-06-19
    I have a scar along the bottom of my chin...

    When I was about 5, I was pretending to be a dolphin in the swimming pool when on holiday.

    Of course, I jumped out of the water and landed smack...
    15 Replies
    181 Views
  7. Hey everyone Just a quick update - The...

    Posted by Nataly, 21-06-19
    Hey everyone

    Just a quick update -

    The Community login issue has been fixed, so there'll be no issues logging in directly from the Community homepage or via your account, woop ;)

    We're...
    30 Replies
    669 Views
  8. Hey Tb0485 The constant red light just means...

    Posted by Nataly, 21-06-19
    Hey Tb0485

    The constant red light just means there's no electricity being used at that moment (because you'd turned off the power at the mains) - the meter would still be connected when doing...
    6 Replies
    114 Views
  9. Hey Sandraedwards16 Just FYI I've moved your...

    Posted by Nataly, 21-06-19
    Thread: Smart meter
    Hey Sandraedwards16

    Just FYI I've moved your post to our Smart Meters section - you'll find loads of useful info here, including updates on our smart meter pilot.

    You can also register your...
    2 Replies
    61 Views
  10. :joy: not this time! Didn't want to be awake all...

    Posted by Nataly, 21-06-19
    :joy: not this time! Didn't want to be awake all night... that Neapolitan coffee is strong stuff.

    I will next time though! It's like the ultimate coke float...
    11 Replies
    179 Views
  11. Hey Tuttut and woz This is all part of the...

    Posted by Nataly, 21-06-19
    Thread: moving home
    Hey Tuttut and woz

    This is all part of the industry readings validation process whenever you switch supplier - you can read about this in our FAQ here except in this case (as you've switched away)...
    8 Replies
    183 Views
  12. Great post Oakbank :up: I was also reading the...

    Posted by Nataly, 21-06-19
    Great post Oakbank :up:

    I was also reading the Independent's coverage of this earlier.

    Really encouraging signs I think, especially as it's now being reported that by 2050 renewables,...
    1 Replies
    57 Views
  13. That sounds really good and quiiiite simple -...

    Posted by Nataly, 21-06-19
    That sounds really good and quiiiite simple - I'll let you know how I get on when I try it out :up: also pic looks great, was that really just first attempt?!:point_up:

    Here's a pic of my pizza...
    11 Replies
    179 Views
  14. Hey TWG Definitely doesn't sound right - I...

    Posted by Nataly, 20-06-19
    Hey TWG

    Definitely doesn't sound right - I checked this out with our Member Services team, and it looks like you'd successfully submitted your move out form so the team sorted this for you and...
    3 Replies
    59 Views
  15. Poll: Do we get to find out the theory? ;)

    Posted by Nataly, 20-06-19
    Do we get to find out the theory? ;)
    15 Replies
    202 Views
  16. We've just put out a guest blog "growing green to...

    Posted by Nataly, 20-06-19
    We've just put out a guest blog "growing green to clean the air" which chats all about the importance of plants, including (and especially) indoor ones for home and work.

    Anyone have any tips on...
    23 Replies
    551 Views
  17. ;)) they're Fran's! She has the best shoes...

    Posted by Nataly, 20-06-19
    ;)) they're Fran's! She has the best shoes AND the best nails ;)
    19 Replies
    393 Views
  18. Hey Duppy Not sure what this is - you...

    Posted by Nataly, 20-06-19
    Hey Duppy


    Not sure what this is - you can download a (free) app called iNaturalist. If you take a photo of this and submit it, it'll give you suggestions from a big database of what it is....
    23 Replies
    551 Views
  19. Here's an exciting something old something new......

    Posted by Nataly, 20-06-19
    Here's an exciting something old something new... ;):raisinghands:

    2352

    PP accounts on the web! Woohoo!
    19 Replies
    393 Views
  20. Wow well this sounds amazing :eek: that's like a...

    Posted by Nataly, 20-06-19
    Wow well this sounds amazing :eek: that's like a deluxe affogato :cool:

    Is now a good time to mention Bev 's let's get cooking thread with recipes galore? ;)

    Now thinking of all my fav coffee...
    13 Replies
    276 Views
  21. Let us know how it goes if you do!

    Posted by Nataly, 19-06-19
    Let us know how it goes if you do!
    13 Replies
    276 Views
  22. Sorry Bev ;)):rolleyes: I'm going for pizza...

    Posted by Nataly, 19-06-19
    Sorry Bev ;)):rolleyes: I'm going for pizza tomorrow as I couldn't resist...
    DutchCaerleon Scubaseahorse ooo I love Turkish food. Is lahmacun hard to make or can you just use usual pizza base?
    ...
    11 Replies
    179 Views
  23. Hey @Lindoak...

    Posted by Nataly, 19-06-19
    Hey @Lindoak

    Just FYI I've moved your posts into one place, to avoid any duplicate responses (this can get confusing) and make it easier to see all the replies :up: Angelabikerbabe and @Strutt G...
    4 Replies
    91 Views
  24. Hey Foz Our app is currently down for...

    Posted by Nataly, 19-06-19
    Hey Foz

    Our app is currently down for maintenance - I've moved your post to our thread about this, as we'll be updating everyone here once the app is back up and running :up:
    8 Replies
    325 Views
  25. More people choosing renewable energy when switching supplier

    Posted by Nataly, 18-06-19
    Great news! More people are switching energy supplier and choosing renewables :D

    A recent survey carried out by the Energy Switch Guarantee has revealed that choosing a green supplier is becoming...
    0 Replies
    112 Views