Type: Posts; User: woz
It should work from the start or at worst a month.
Have you submitted readings? Have you been getting statements with your readings on the statements?
If so go to wattbot type message the...1 Replies11 Views
hi Gray I'm not upset (and I hope my post hasn't upset you!).
I was just passing my perspective, and yours is equally valid. Keep it coming!
All contributions are valuable.
In order not to...4 Replies55 Views
I've replied to this in your other post here
https://community.purepla.net/threads/7713-no-response?p=40428#post4042817 Replies94 Views
Thread: no response
hi mags, yes lots of people, but sadly those with SM's have been hit by the issues PP have met. You appear to be one.
Be patient, PP do know about the issues. have look HERE
Your issue is you don't...1 Replies7 Views
Fortunately some members have been very understanding, but I'm more than disappointed at the way this has been handled, look at the position of those of us who want to be helpful community members. ...5 Replies57 Views
if the property was with pp they should have closing readings from when the last occupiers moved out.
If you want to be sure go to help, ask wattbot, type message the team, tell them...2 Replies13 Views
Thread: Unable to submit readings
the only problem you'll have is knowing whether the readings used to open the account are in the ball park (they don't have to be exact just sensible). The only way for you to know is that...1 Replies10 Views
Thread: 1st Meter readings
Changing meters or changing suppliers?
If it's changing suppliers and having to read the meter is unacceptable (it could be quite a while before it's working as it should and sending...1 Replies15 Views
just to be sure are you looking at the serial number on the meter and the serial on the bill, not the supply number which is different?
Has the meter been changed recently? If so the...1 Replies13 Views
Thread: First payment and billing
Sorry to hear about your headache.
Could you look at the emails you received about the direct debit when the emails were dated, when it would be taken and for how much, then tell us when it...8 Replies181 Views
Thread: Monthly statement
I've looked over your posts but I don't have access to any wattbot conversations.
You have my sympathies. PP simply haven't done what you asked for I have to call it like I see it. It's...17 Replies607 Views
Thread: Switching tariffs
One tariff only.
Current prices can be found HERE
Standing charge or membership fee is £8.00 per...1 Replies15 Views
Thread: Switch problems
There is no difference in fees or rates between winter/summer, it's just that your direct debit payments are split differently because you use more energy when it's colder.
So if...1 Replies18 Views
This is the second time I've asked, first time was in reply to another question so it was probably overlooked
If you join via MSE you get the following dialogue:
I was always under the...0 Replies7 Views
PP don't have a call centre, you can communicate via wattbot, type message the team and your question (replies circa 24 hrs during week), but why not ask in the community first, we may be...1 Replies10 Views
You're not going to like my comment...
I'm disappointed that it's taken so long for you to post this. It's not been good for PP's reputation and this should have been posted long ago....5 Replies57 Views
You may have missed some of the things I've written about the review process, about it being fuzzy, part art part science, seasonal, weather related etc
I have a similar experience to...4 Replies55 Views
Thread: loging in
app or online?
if on an ipad tablet or phone download the app try the following.
delete all old login emails
if on computer go to purepla.net log in with your email, close the tab or...1 Replies17 Views
hi Taralara I think you're making the consumption issue a little more complicated than it needs to be here is why:
The amount of energy you use will be the same whether you're with OVO or PP. You...6 Replies118 Views
Thread: New customer
I don't understand your question, are you paying someone called plant or are you paying e.on?
If e.on have asked you for readings you can do no harm by giving readings to them.
If...1 Replies22 Views
Thread: WHY AM I PAYING £16.00 MONTH
haha ...good point...doh!
mind you it would have been a bit odd if he was an unhappy member...16 Replies217 Views
it's worth it for the clip alone...
I still laugh when I see it.17 Replies94 Views