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Type: Posts; User: woz

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  1. hi tjdaz It should work from the start or at...

    Posted by woz, 17-10-19
    Thread: Usage
    hi tjdaz
    It should work from the start or at worst a month.
    Have you submitted readings? Have you been getting statements with your readings on the statements?
    If so go to wattbot type message the...
    1 Replies
    11 Views
  2. hi Gray I'm not upset (and I hope my post hasn't...

    Posted by woz, 17-10-19
    hi Gray I'm not upset (and I hope my post hasn't upset you!).
    I was just passing my perspective, and yours is equally valid. Keep it coming!
    All contributions are valuable.

    In order not to...
    4 Replies
    55 Views
  3. hi mags ​I've replied to this in your other post...

    Posted by woz, 17-10-19
    hi mags
    ​I've replied to this in your other post here
    https://community.purepla.net/threads/7713-no-response?p=40428#post40428
    17 Replies
    94 Views
  4. hi mags, yes lots of people, but sadly those with...

    Posted by woz, 17-10-19
    Thread: no response
    hi mags, yes lots of people, but sadly those with SM's have been hit by the issues PP have met. You appear to be one.
    Be patient, PP do know about the issues. have look HERE
    Your issue is you don't...
    1 Replies
    7 Views
  5. Fortunately some members have been very...

    Posted by woz, 17-10-19
    Fortunately some members have been very understanding, but I'm more than disappointed at the way this has been handled, look at the position of those of us who want to be helpful community members. ...
    5 Replies
    57 Views
  6. hi siripen if the property was with pp they...

    Posted by woz, 17-10-19
    hi siripen
    if the property was with pp they should have closing readings from when the last occupiers moved out.
    If you want to be sure go to help, ask wattbot, type message the team, tell them...
    2 Replies
    13 Views
  7. hi Abfo58 the only problem you'll have is...

    Posted by woz, 17-10-19
    hi Abfo58
    the only problem you'll have is knowing whether the readings used to open the account are in the ball park (they don't have to be exact just sensible). The only way for you to know is that...
    1 Replies
    10 Views
  8. hi camy Changing meters or changing suppliers?...

    Posted by woz, 17-10-19
    hi camy
    Changing meters or changing suppliers?
    If it's changing suppliers and having to read the meter is unacceptable (it could be quite a while before it's working as it should and sending...
    1 Replies
    15 Views
  9. hi siripen just to be sure are you looking at...

    Posted by woz, 17-10-19
    hi siripen
    just to be sure are you looking at the serial number on the meter and the serial on the bill, not the supply number which is different?
    Has the meter been changed recently? If so the...
    1 Replies
    13 Views
  10. Sorry to hear about your headache. 2925 Could...

    Posted by woz, 17-10-19
    Sorry to hear about your headache.
    2925
    Could you look at the emails you received about the direct debit when the emails were dated, when it would be taken and for how much, then tell us when it...
    8 Replies
    181 Views
  11. hi Nicolae I've looked over your posts but I...

    Posted by woz, 17-10-19
    hi Nicolae
    I've looked over your posts but I don't have access to any wattbot conversations.
    You have my sympathies. PP simply haven't done what you asked for I have to call it like I see it. It's...
    17 Replies
    607 Views
  12. hi msylvester One tariff only. Current prices...

    Posted by woz, 17-10-19
    hi msylvester
    One tariff only.
    Current prices can be found HERE
    https://community.purepla.net/content/278-what-is-pure-planet-members-rate#ckb_start
    Standing charge or membership fee is £8.00 per...
    1 Replies
    15 Views
  13. hi Donatello There is no difference in fees or...

    Posted by woz, 17-10-19
    Thread: Switch problems
    hi Donatello
    There is no difference in fees or rates between winter/summer, it's just that your direct debit payments are split differently because you use more energy when it's colder.

    So if...
    1 Replies
    18 Views
  14. Choice of payment date question (again)

    Posted by woz, 17-10-19
    hi
    This is the second time I've asked, first time was in reply to another question so it was probably overlooked
    If you join via MSE you get the following dialogue:
    2922

    I was always under the...
    0 Replies
    7 Views
  15. Hi Claire PP don't have a call centre, you can...

    Posted by woz, 17-10-19
    Thread: Help
    Hi Claire
    PP don't have a call centre, you can communicate via wattbot, type message the team and your question (replies circa 24 hrs during week), but why not ask in the community first, we may be...
    1 Replies
    10 Views
  16. Hi Nataly You're not going to like my comment......

    Posted by woz, 17-10-19
    Hi Nataly
    You're not going to like my comment...

    I'm disappointed that it's taken so long for you to post this. It's not been good for PP's reputation and this should have been posted long ago....
    5 Replies
    57 Views
  17. hi Gray You may have missed some of the things...

    Posted by woz, 17-10-19
    hi Gray
    You may have missed some of the things I've written about the review process, about it being fuzzy, part art part science, seasonal, weather related etc
    I have a similar experience to...
    4 Replies
    55 Views
  18. hi DavidS app or online? if on an ipad tablet...

    Posted by woz, 17-10-19
    Thread: loging in
    hi DavidS
    app or online?
    if on an ipad tablet or phone download the app try the following.
    delete all old login emails
    if on computer go to purepla.net log in with your email, close the tab or...
    1 Replies
    17 Views
  19. hi Sandra PP use REGOs for electric and carbon...

    Posted by woz, 17-10-19
    Thread: 3am thoughts??
    hi Sandra
    PP use REGOs for electric and carbon offset the gas.
    Have a read of this thread. (not necessarily the best thread but it will get you there)
    2 Replies
    49 Views
  20. hi Taralara I think you're making the consumption...

    Posted by woz, 17-10-19
    hi Taralara I think you're making the consumption issue a little more complicated than it needs to be here is why:

    The amount of energy you use will be the same whether you're with OVO or PP. You...
    6 Replies
    118 Views
  21. hi Bernie I don't understand your question, are...

    Posted by woz, 17-10-19
    Thread: New customer
    hi Bernie
    I don't understand your question, are you paying someone called plant or are you paying e.on?
    If e.on have asked you for readings you can do no harm by giving readings to them.
    ​If...
    1 Replies
    22 Views
  22. Poll: maybe it's improving his seed count? (that's...

    Posted by woz, 17-10-19
    maybe it's improving his seed count? (that's banana seeds)
    15 Replies
    706 Views
  23. haha ...good point...doh! mind you it would have...

    Posted by woz, 16-10-19
    haha ...good point...doh!
    mind you it would have been a bit odd if he was an unhappy member...
    16 Replies
    217 Views
  24. it's worth it for the clip alone... ​I still...

    Posted by woz, 16-10-19
    it's worth it for the clip alone...
    ​I still laugh when I see it.
    17 Replies
    94 Views
  25. He doesn't say he's either, ive just joined...

    Posted by woz, 16-10-19
    He doesn't say he's either,
    ive just joined this conversation,i dont want to be a member ,i want to be a customer

    P.S. ​I don't want to be an astronaut.
    16 Replies
    217 Views