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Type: Posts; User: Laurenw

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  1. Date/time stamp when messaging the team

    Posted by Laurenw, 19-02-19
    Hi,

    Just some food for thought.. when messaging the team would it be possible to have a date/time stamp for responses? I’ve been asked to wait 2/3 weeks but with a boisterous toddler on my hands I...
    1 Replies
    285 Views
  2. Poll: I was a vegetarian for 13 years then stopped and...

    Posted by Laurenw, 06-12-18
    I was a vegetarian for 13 years then stopped and I’m now dairy free (my little boy is allergic and I feed him). It’s alarming how quick your stomach adjusts to it, I known if milks slipped into my...
    74 Replies
    3,642 Views
  3. Why? Because for the second time now I’ve had...

    Posted by Laurenw, 17-10-18
    Thread: Communication
    Why?

    Because for the second time now I’ve had a no show to an appointment I’ve taken time off for, so perhaps if a call centre existed there would be a possibility of making me aware so I hadn’t...
    8 Replies
    922 Views
  4. Agreed, there needs to be a number to call

    Posted by Laurenw, 17-10-18
    Thread: Communication
    Agreed, there needs to be a number to call
    8 Replies
    922 Views
  5. Hi, the meter is the old style that ticks over...

    Posted by Laurenw, 28-09-18
    Hi, the meter is the old style that ticks over digits. I made PP aware before we switched that it wasn’t ticking over and they agreed to send out an engineer who didn’t turn up on Wednesday. I...
    6 Replies
    965 Views
  6. No-show engineer!!

    Posted by Laurenw, 28-09-18
    Any advice or experience with a broken meter? We realised whilst with our old provider that the electricity meter isn’t ticking over and arranged with PP for an engineer to come fix this, typically...
    6 Replies
    965 Views