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Type: Posts; User: Jon1

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  1. Hi moor house 2. The second supply will need its...

    Posted by Jon1, 20-09-19
    Hi moor house 2.
    The second supply will need its own acct. If you log out of the app and then use get a quote and follow sign up process as you did before, important fact the second acct will need a...
    1 Replies
    12 Views
  2. Hello and welcome. This is only an estimate, if...

    Posted by Jon1, 20-09-19
    Thread: Quote price
    Hello and welcome.
    This is only an estimate, if you sign up then give your estimated usage then payments will be based on that estimate.
    Once you got some accurate readings after a couple of months...
    1 Replies
    11 Views
  3. Hello and welcome. You can only change the date...

    Posted by Jon1, 20-09-19
    Hello and welcome.
    You can only change the date if you cancel the switch and then restart again. When are you due to switch ? It will make little difference if you give readings on the 5th.
    2 Replies
    24 Views
  4. Hi Emmjd. If you goto the help section and then...

    Posted by Jon1, 20-09-19
    Hi Emmjd.
    If you goto the help section and then tap to wake up wattbot.
    Type message the team.
    Then request your payments to be reduced by £10 or £20 or another amount depending on size of...
    1 Replies
    14 Views
  5. Poll: To be honest im not into rugby that much, but the...

    Posted by Jon1, 20-09-19
    To be honest im not into rugby that much, but the world cup is an important stepping stone towards next years paralympics in tokyo. So im supporting japan in preperation for the trip over.
    1 Replies
    31 Views
  6. Hello and welcome. This is the payment method of...

    Posted by Jon1, 19-09-19
    Hello and welcome.
    This is the payment method of choice from PP with the higher/lower payments. You can if you wish increase the monthly payment in the summer and then reduce in the winter by asking...
    2 Replies
    23 Views
  7. Hi vadhit. If you phone your DNO for your area...

    Posted by Jon1, 19-09-19
    Hi vadhit.
    If you phone your DNO for your area they should be able to tell you what the supply amp is. If its not high enough they will be the ones to upgrade it, but you will have to get PP to...
    1 Replies
    13 Views
  8. Hi nicedynamite. If you go to help section and...

    Posted by Jon1, 18-09-19
    Thread: Credit balance
    Hi nicedynamite.

    If you go to help section and open wattbot then type " message the team " then ask to reduce your monthly payments. Someone will review your acct and get back to you within 24...
    1 Replies
    44 Views
  9. Hello sunrising. Yes the website is fully able...

    Posted by Jon1, 18-09-19
    Hello sunrising.
    Yes the website is fully able to be used to run your acct, email reminers are sent and also email statements. You can give readings also.
    The app simply gives you more...
    3 Replies
    45 Views
  10. Hi chasb441. It may be one of your neighbours is...

    Posted by Jon1, 18-09-19
    Hi chasb441.
    It may be one of your neighbours is switching suppliers and used your address by mistake.
    6 Replies
    34 Views
  11. Hi dannee. In your situation you will need to...

    Posted by Jon1, 18-09-19
    Hi dannee.
    In your situation you will need to ask the current supplier to change the meter to a normal credit meter. Once this is complete then switch to PP.
    2 Replies
    44 Views
  12. Hello happychick. The DD payments are based on a...

    Posted by Jon1, 16-09-19
    Thread: Bill
    Hello happychick.
    The DD payments are based on a years usage and split such that you pay less in summer and more over winter.

    If however you are using less than originally forcast and therefore...
    6 Replies
    96 Views
  13. Hey kev. The only log in detail you need is the...

    Posted by Jon1, 15-09-19
    Thread: Payment's
    Hey kev.
    The only log in detail you need is the email address you set the acct up with. Log in on the app follow the link in the email it sends and your in. No password needed.
    8 Replies
    135 Views
  14. I predict oct 2020.

    Posted by Jon1, 14-09-19
    I predict oct 2020.
    8 Replies
    245 Views
  15. Hi stingy 7. Hi and welcome. Your old...

    Posted by Jon1, 14-09-19
    Hi stingy 7.

    Hi and welcome.
    Your old supplier did not update the national database when they installed the new meters. This is why everyone insists on using the wrong figures.
    Once your...
    9 Replies
    123 Views
  16. Hello and welcome. DaphneC. You would need to...

    Posted by Jon1, 13-09-19
    Hello and welcome. DaphneC.
    You would need to contact the team via help and wattbot. Type message the team and then explain the situation.
    Or you could if still in the cooling off period cancel the...
    3 Replies
    50 Views
  17. Ovo energy.

    Posted by Jon1, 13-09-19
    Thread: Ovo energy.
    OVO ENERGY. Is now the uk's biggest energy supplier after agreeing to buy SSE retail business. Is this good,bad or make no differance. Time will tell.
    500 million is all it takes to buy 7 million...
    1 Replies
    44 Views
  18. Hello hybrid lexus. PP are in the process of...

    Posted by Jon1, 12-09-19
    Thread: Smart meters
    Hello hybrid lexus.

    PP are in the process of installing 2nd gen smart meters. Sadly as an industry there are still some kinks to iron out so at the moment if you have solar panels then they wont...
    2 Replies
    57 Views
  19. Hello and welcome. You will also need to get...

    Posted by Jon1, 12-09-19
    Hello and welcome.

    You will also need to get the gas transporter company for your area involved. PP can only do the meter the main pipe to the meter has to be done by the network operator.
    3 Replies
    75 Views
  20. Hello. Without seeing it all i can say is...

    Posted by Jon1, 12-09-19
    Thread: Meter reading
    Hello.
    Without seeing it all i can say is ignore anything after the decimal point.
    3 Replies
    54 Views
  21. Haha. Its all about how tight it is hung up so...

    Posted by Jon1, 12-09-19
    Haha. Its all about how tight it is hung up so that it dont just flop in half and leave your ass on the floor. Done well and its very comfy.
    15 Replies
    309 Views
  22. Nice savings. In comparison to my car i would...

    Posted by Jon1, 12-09-19
    Nice savings. In comparison to my car i would save about £600 a year inc tax, plus any congestion charges i rack up 2-3 a year.
    6 Replies
    105 Views
  23. Hello and welcome. Depending on what make of...

    Posted by Jon1, 12-09-19
    Hello and welcome.
    Depending on what make of meter it is you have to press some buttons to wake it up. Try 6666 or 9999 or A you get the idea. Post a photo and a more accurate answer will be posted.
    5 Replies
    56 Views
  24. Hi. The final bill states any outstanding...

    Posted by Jon1, 12-09-19
    Hi.
    The final bill states any outstanding balance, once received you pay it off or get a credit. Once paid that is it nothing else will arrive. If your old letting agent wants proof its been paid...
    6 Replies
    150 Views
  25. Hello paul. When did you switch? PP dont take on...

    Posted by Jon1, 12-09-19
    Thread: Gas supply
    Hello paul.
    When did you switch? PP dont take on prepayment meters so either the switch has not happened or your previous supplier has not put the meter in credit mode.
    Has the gas gone off ?
    Go...
    2 Replies
    58 Views