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Type: Posts; User: Jon1

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  1. Hello and welcome Markous. Sadly smart meters...

    Posted by Jon1, 23-07-19
    Thread: Smart meters
    Hello and welcome Markous.

    Sadly smart meters aint that smart. When you switch the 1st gen ones go dumb and the in home display becomes somewhat useless and may give incorrect info.it will be...
    1 Replies
    30 Views
  2. Its easy as any other supplier. Download the app...

    Posted by Jon1, 23-07-19
    Its easy as any other supplier. Download the app or head to the website. Then get a quote and sign up. Once new tenants move in then they do the same.
    1 Replies
    16 Views
  3. Hello nikkiw. Indeed you have to follow the...

    Posted by Jon1, 22-07-19
    Hello nikkiw.
    Indeed you have to follow the process of getting a quote and switching. Yes its your property and is already supplied by PP but in teccy talk its still classed as a switch. Once the...
    13 Replies
    120 Views
  4. Hello mr kev. May i ask how you did the switch....

    Posted by Jon1, 22-07-19
    Hello mr kev.
    May i ask how you did the switch. It only takes 17 days to complete so any longer than that and there is a problem.
    If you switch using comparison sites then you may not of actually...
    3 Replies
    43 Views
  5. Hi goldie. The prompt you get when submitting...

    Posted by Jon1, 21-07-19
    Hi goldie.
    The prompt you get when submitting readings is nothing to worry about. Based loosely on a years usage they become morre accurate after that time and usually disappear. It only happens...
    2 Replies
    33 Views
  6. Hi RyanD96. From the homepage tap on 3 bars...

    Posted by Jon1, 20-07-19
    Hi RyanD96.

    From the homepage tap on 3 bars top right, from dropdown menu select account. Then lookdown that page and select moving out.
    Simply fill out the details with all relavent info. This...
    2 Replies
    35 Views
  7. Hi mimmins. Hopefully this will help and be a...

    Posted by Jon1, 20-07-19
    Thread: Meter Readings
    Hi mimmins.

    Hopefully this will help and be a bit clearer for you.

    10th of the month email arrives asking for meter reading. So you enter requested reading.

    12th of the month statement turns...
    6 Replies
    77 Views
  8. To add to the debate on the ethics of amazon, i...

    Posted by Jon1, 20-07-19
    Thread: Amazon vouchers
    To add to the debate on the ethics of amazon, i would like to point out that in percentage of worth, the sport hero lewis hamilton is a bigger tax dodger than amazon. Does that mean i should stop...
    4 Replies
    69 Views
  9. Hi shanur. There is no fixed term contract and...

    Posted by Jon1, 20-07-19
    Thread: Contract ends
    Hi shanur.
    There is no fixed term contract and no exit fees.
    8 Replies
    94 Views
  10. Hello alexpadmore. If you go to the help...

    Posted by Jon1, 19-07-19
    Hello alexpadmore.

    If you go to the help section tap on it and then tap on wattbot. Type message the team then explain the situation somebody will get back to you within a day. I presume the bill...
    1 Replies
    31 Views
  11. Hello vito55. Not sure which contract you were...

    Posted by Jon1, 19-07-19
    Thread: Bills
    Hello vito55.

    Not sure which contract you were reading but im afraid you may of misunderstood it as there is only one tariff with PP and it is variable always has been.
    2 Replies
    35 Views
  12. Hello again gemma. The easiest way around this...

    Posted by Jon1, 18-07-19
    Thread: Moving house
    Hello again gemma.
    The easiest way around this without waiting is once logged out of the app and click on the get a quote option and then sign up using a differant email address. Gso long as the...
    4 Replies
    88 Views
  13. Well today after some more searching i came...

    Posted by Jon1, 18-07-19
    Well today after some more searching i came across BPTARGETNEUTRAL. A non profit part of BP OIL where you give over the details of what needs carbon offsetting they give you a price based upon the...
    10 Replies
    331 Views
  14. My understanding is that some storage heating...

    Posted by Jon1, 18-07-19
    My understanding is that some storage heating systems worked from a 5th port on the meter and on new meters there is no 5th port, thus leaving customers without their storage heaters.
    Having said...
    7 Replies
    78 Views
  15. Surly some E7 meters must of been changed. Other...

    Posted by Jon1, 18-07-19
    Surly some E7 meters must of been changed. Other suppliers have E7 tariffs and customers with smet2 meters. As far as i can tell the issues only arise if a customer has or had storage heaters/under...
    7 Replies
    78 Views
  16. Hello and welcome to PP. Yes indeed all you...

    Posted by Jon1, 18-07-19
    Hello and welcome to PP.
    Yes indeed all you have to do is sign up via the app or website (app is better) and provided there ate no issues then in 17 days all will be sorted. Your old supplier will...
    3 Replies
    47 Views
  17. Hi Riyazz. Your monthly statememt sent by email...

    Posted by Jon1, 18-07-19
    Thread: Bill
    Hi Riyazz.
    Your monthly statememt sent by email can be downloaded as a pdf, saved and printed whichever you prefer.
    5 Replies
    80 Views
  18. Hi john. Weird indeed. The pre install phone...

    Posted by Jon1, 18-07-19
    Hi john.
    Weird indeed. The pre install phone call was meant to find these things out. Do you have storage heaters or under floor heating or some other old school heating system working or not ?
    7 Replies
    163 Views
  19. Hi dorian. If you are renting via an agent, then...

    Posted by Jon1, 18-07-19
    Hi dorian.
    If you are renting via an agent, then as far as im aware part of your contract with them should have the meter readings recorded from whenever you took over the lease.
    Failing that then...
    2 Replies
    53 Views
  20. Ooops on that one fish, if you do nothing then at...

    Posted by Jon1, 18-07-19
    Thread: Direct debit
    Ooops on that one fish, if you do nothing then at some point PP will contact you looking for payment but i would not do that as it rather rude and may result in a big oneoff payment. Go to the help...
    1 Replies
    42 Views
  21. Hi erika Check the dates the statement covers....

    Posted by Jon1, 18-07-19
    Hi erika
    Check the dates the statement covers. You may of got an offset bill for some reason which means last month gets credited back and then your rebilled for two months.
    6 Replies
    100 Views
  22. Hi brendan. In order to avoid the membership...

    Posted by Jon1, 18-07-19
    Hi brendan.
    In order to avoid the membership fee/standing charge you would have to get the actual meter removed, i believe this come under the remit of your gas network provider. As it would be non...
    1 Replies
    29 Views
  23. Why mavis. I was born sth oxhey watford aged...

    Posted by Jon1, 18-07-19
    Thread: Confessions...
    Why mavis.

    I was born sth oxhey watford aged 11 moved to boston lincolnshire. Spent 6 mths at primary school then moved to secondary with a very small group of new friends. As is typical year 3...
    10 Replies
    144 Views
  24. Im waiting till others have confessed so as too...

    Posted by Jon1, 18-07-19
    Thread: Confessions...
    Im waiting till others have confessed so as too gauge the acceptable level of decency, that and some confessions may involve dubious criminal actions.


    Actually thinking about it i will give you...
    10 Replies
    144 Views
  25. Hello leedelph. Unless PP installed the smart...

    Posted by Jon1, 18-07-19
    Hello leedelph.

    Unless PP installed the smart meter then it does not transmit the meter readibgs to PP and you will need to supply them manually via the app/webpage.
    4 Replies
    67 Views